July 2023 by Elliott Brown
Been to going to WH Smith in Mell Square for years. Now has Post Office and a Toys R Us. Self service tills on ground floor close to the magazine's and newspapers.
July 2023 by Ken Lloyd
I find that the quality of the stores varies considerably . The branch in Solihull is well stocked and is well presented but other stores are less attractive
February 2023 by Joseph Tribe
Good choice of books, games, toys and stationary.
February 2023 by Wendy Elvins
Well stocked but some of the pricing was unclear.
December 2022 by paleryder enlighted
Good stock,and fairly tidy and easy to find what you need,but it's 60% more expensive than Amazon... And high streets wonder why they are struggling
October 2022 by Philip Richards
Went to use the post office today. It is located upstairs. Very friendly staff on the counters. They also have self service checkouts and post box for letters and parcels. WH Smith has a lot of great items also.
July 2022 by Emma Pready
Popped in to get papers there was a lady emptying the shelves and counting how many they had . I asked if there was any Mails left and she said no . When I looked at the papers stacked I could see them so I pointed them out and she clearly just couldn't be bothered to look . The other assistant got them for me I thought she may have apologised but no . Just plain rude !
June 2021 by Ravi Kelly
Went to the post office this morning and there were three members of staff one of them serving at the automated till. One was sat in foreign currency and did not have any customers. Third one more sat at the main counter and allowed a customer to spend 15-minutes filling out a DVLA licence form instead of asking her to stand to one side to fill it out. To customers including myself were both waiting to just do a very quick Amazon return. The one behind the counter refuse to help us and said that her colleague would help. I said that the colleague said that she was unable to help. They were in extremely inefficient and did not care about the customers that had been kept waiting whilst the lady filled out a 15-minute application form. Today is the 19th of June and it was the lady who was serving at 10:30 a.m. this morning that is a complete waste of space.
June 2021 by Kevin K
Staff are very nice. Good choice of magazines.
May 2021 by Ken Millbanks
Love the selection of books upstairs. Service is great
September 2019 by Aid 037
Staff Donâ??t Know what they are doing
August 2019 by Julie Shaw
Really helpful assistant in the book department!
July 2019 by Laurence Goodridge
Staff were excellent but beware, if you see something from wh smith online but need it quickly so ask for it to be reserved at a store instead, be cautious as online the book was discounted to £7.99 but in-store it was £20...I felt misled but really needed the book..
July 2019 by Tricia Entwistle
Well stocked. 2 tills open & long queue.srlf service available but no one wanted to use it. Bring back your staff!
July 2019 by Barabara Angus
The shop is always crowded out with shelves of stock. I know it's Christmas/New Year and shops are full of stock but I find Smith's is always the same. I find it very clostrophobic and uncomfortable.
