Disgusted to find my local branch in stourbridge is closing down,looks like having to change to another bank,shame on you
October 2023
Terrible serviceAsked for an annual mortgage statement, they said they couldn't do it even though we had one last year off them through this branch, all they need to do is call the office and get them to send it to themLazy staff and then people cry when these banks on the high street close... this is why the staff are... read full comment
October 2023
Supposd to close at 3.30. Was closed at 3. A sign in the window said the nearest branch was merry hill (no times given). When I got there it closed at 3pm. What a joke. Most people work till 5pm. Nationwide next to it in was open until 5pm. Ridiculous opening times, poor customer service!
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