February 2024 by Paul Whiting
I think toolstation is great store I have had no problems at all the staff are very polite and friendly the few times I go in when tom is serving he is polite and professional great store great staff
February 2024 by sarah whiting
My husband is in the building trade and needs essentials for his work and I?ve got to say the staff is brilliant and treats him with respect. When we?ve been in together he is very professional and treats us like everyone else with respect and makes sure those who needs serving first are put first.He is really good at helping as best of his knowledge.Definitely Thomas works hard along with the other team members!
February 2024 by carol bramley-dunne
Toolstation is a great store to get all the tools you need all the staff are great they are friendly and kind they communicated clearly and politely, which made it easy to look and purchase what I needed
February 2024 by Owen Felton
I brought a door handle fast and reliable serviceStaff was polite.
February 2024 by YUNG FELTZZ
Great service very polite staff.Staff was bery helpful and very welcoming will recomend to plenty of others
February 2024 by Philip Idoine
Great service provided by the staff members, always greeted with positivity and kindness.
February 2024 by Jak Robinson
Always shop at Stourbridge Toolstation, the service from the team is excellent! Di always gives 100% and serves with a smile!
February 2024 by Lorne Taylor
Great place to shop the staff are very helpful and friendly, always shop there best toolstation around
February 2024 by Matt Broad
I went in on Saturday to look for a replacement garage door handle. Not an expert, so went in thinking I could get some help. I told the customer assistant what I was looking for, and if he could offer any help, to which he replied: ?you?ll have to look in the catalogue.? The problem I said was that I wasn?t sure what I was looking for & from what I?d seen online, I was not confident I?ll be buying the correct thing. He proceeded to tell me: ?I don?t usual deal with those.? I?m not asking for expert advice on everything in the shop but can only assume this level of service wouldn?t have been given to a trade customer. I was made to feel stupid and won?t step foot in there again. Terrible.
December 2023 by Eric M-B
Great customer service from Martin and the team at Stourbridge
October 2023 by XxAir_PythonxX
My auntie is hard of hearing, and Julie was rude to her today.
September 2023 by Adam Farley
Fantastic service, staff really helpful.
May 2023 by steven Priest
Excellent, helpful and friendly staff this morning ?
April 2023 by Kim Morris
Great store, friendly staff
August 2022 by Matt Hollings
Had what I needed at a great price.