January 2024 by Clare Howes
Staff are welcoming so helpful and friendlyBooked with merry hill for 2 hols one a cruise and the Stourbridge ladies helped me with our insurance docs, photos, boarding passes, etcSo today I have booked another cruise with them here in Stourbridge as I know they are great re advice and choosing our best holiday and will help with the paperwork again.Will go back to this branch again without hesitation. Fully recommend their services.
January 2024 by claire macartney
We visited the store to see Nicki for a cruise holiday to celebrate a special birthday!Nicki spent a great amount of time with us talking us through many options and features of each cruise that matched our needs. We are really pleased with our booking we made and cannot wait for our trip! Thanks Nicki for making it so easy for us and finding us a great match to our needs and wants. Highly recommend Nicki at Stourbridge for all your holiday needs ?
December 2023 by Lauren Parslow
I recently came in the store to book a family holiday. I worked with your fabulous rep Sarah to find our dream 2024 trip. She was so helpful and friendly and found us the best deals. Glad I made the trip to the store rather than scrolling for hours online. Will definitely come in for any future holidays too, and hopefully get to book with Sarah again. Thanks ??
December 2023 by Dante Foster
The Ladies in Stourbridge are always friendly and over helpful, the last 2 holidays that I booked were with Sarah?She was fab!! excellent knowledge, very friendly, and went above and beyond to get us the best deal.
December 2023 by Jim h
Love this store. Every time I go in the ladies are so helpful and always take time to find my perfect holiday. Normally see Sharon who takes time to find the perfect holiday for me.
October 2023 by Warren Edwards
Friendly, personable, efficient, professionally staff. We have dealt with Harriette on a number of occasions and she always delivers and understands our wishes xxx
October 2023 by maria bridgewater
I simply would not go anywhere else!!!I have been going to Tui Stourbridge for many many years.My go-to is always Nicki as she knows me and my family's situation and always goes above and beyond to help with our bookings. Big shout out also to Louise and all the girls there who are also so very helpful whenever I go in. Everyone always has time for you and you never feel rushed. I have recommended them to many friends now and feel great when they let me know they've been in and have always had a 'great deal' on a holiday. Well done all of you! See you soon, hopefully :)
October 2023 by Bev Barkey
Spoke to Kelsey who was extremely helpful and informative, booked myself and a friend a last minute Greek getaway with NHS discount. Very competitiveprice. Would definitely recommend booking your next holiday with Kelsey who is a very professional and knowledgeable young lady. 5 stars. Stress free x
October 2023 by Catherine marshall
HUGE THANKS ? We rang last night to book a cruise for next year. I?d just realised that the offer I?d been looking at was closing yesterday so wanted to take my chances at booking before the store closed ( it was 5.25pm ) ???? when I rang , the store was indeed closing but, the lovely Kelsey and her boss said they were happy to stay over and put through mine & my daughters booking. Not only that but they agreed to price match the deal I?d been looking at with another company. Honestly we were absolutely thrilled. Kelsey was so lovely to talk to and was incredibly professional & knowledgeable the whole time. THANK YOU SO MUCHyou?re total stars, so that actually 5 from us ? ? ? ? ?
October 2023 by Martyn Thomas
Used TUI Stourbridge for a few years always had a good service. However went into TUI today and what a terrible experience. Asked if they could print our tickets for us and the answer was can?t print them off due to to many people already booked in on line?.WHAT are they on about told get your tickets at the check in desk at the airport. VERY VERY poor customer service. Is this the best a leading travel agent can offer.M L Thomas
October 2023 by Mandy Clarke
Always helpful & a great company to book my holiday with. Keep it up TUI!
September 2023 by Chelsea Smith
This is the most welcoming travel agents! the girls are all lovely and especially Nicki she is so helpful never had a problem with any holiday I?ve been on they recommend some lovely hotels :)
September 2023 by Thomas Mason
Excellent service Harriette was very helpful
September 2023 by Tom Nock
Amazing staff, all very helpful and knowledgeable. My family and I always book at Stourbridge and wouldn?t book anywhere else.
September 2023 by sheila smith
I have received amazing service from Sharon at stourbridge all the staff are so great there and really appreciate all of their assistance and their knowledge.
