March 2024 by Hussain Farhan
No appointment, no help , no telephone
March 2024 by derik ali
My son been ill with high temperature and tensile swallow and whit staff rounded and infected ear with yellow staff coming out.I took to GP but she could not examine him rightAnd say no need medicine , the boy been like that for nearly 5 days no school , and can not sleep , it is very clear he has vey cut infection , none painkillers work and bring the temperature down .I believe it is discrimination against usAs same doctor did to my daughter , I send all pictures with prove she had , she just careless send me voice messages and said ,it is normal and second day I had to take another appointmentIt come out she got scarlet fever .I will get here name and take legal action against her for misleading and discrimination against race.
February 2024 by Pav Singh
Service and staff here are terrible. Zero respect for their patients and out right rude. The women on the desk need to be trained from the very beginning.
February 2024 by Linda Davies
I attended surgery yesterday Dr Ahmed was amazing I'm so grateful for his prompt action sending me to hospital straight away
February 2024 by Maisie Boloursaz
The GPs knowledge is obsolete and they often misdiagnose!! With my first baby I was told to give water instead of milk after 20oz - more than occasional oz of water can kill a newborn!They don't make referrals until it's too late, I nearly lost my second child due to CMPA and their refusal to prescribe even a trial of a particular item. This was commonly prescribed by other local GPs.They give unsolicited advice and not based on medical knowledge or data.Most important terrible admin team who mess up with referrals, and you need to chase them yourself to find out it's been sitting in the office for months. And of course, there's never any appointments, parking spaces or a person to answer the phone.
January 2024 by M H
I know it's Friday but still pick up the phone, Manor Practice isn't either.
December 2023 by Reece Smith
Lottery if you can get an appointment
December 2023 by ian cattermole
Always helpful, you just have to talk to them
December 2023 by Hareem Bhatti
Absoloutey rubbish, can never get an appointment, some of the receptionist staff are extremely rude and unempathic- shouldnt be working with the public. Some of the doctors are very unhelpful too.Service has gone downhill.
October 2023 by Ahmer Khan
A five star review for this surgery. Receptionist was polite with me and helped us get along the appointment. A special shout out to Katie, the vaccination nurse who is really good at what she does. Went the extra mile to explain us about everything. I wish her all the best.
October 2023 by Dani Xxx (Dani)
I visited here to attend the private clinic which is located on the first floor, staff were amazing , so polite and friendly. This one star review is NOT associated with that clinic, it's regarding the receptionist in the doctors surgery on the ground floor . Due to not being from the area, I have never visited here and wasn't sure if my appointment was upstairs or down, so automatically, I went to the first reception I saw. I approached the receptionist just to point me in the right direction. She was RUDE! Sarcastic and not friendly at all. I simply said, I think my appointment is upstairs but I'm not sure where to go, she laughed sarcastically and replied "well then go upstairs" after explaining I wasnt too sure where I was going as I'd never been there before, she then said "well when you come through the door didn't you see the notice" unfortunately no I didn't and a simple, yes your appointment is upstairs would have been enough. People like this should NOT work with the public, zero manners whatsoever!
September 2023 by Valerie Phillips
Hi Nick I can't express how you have changed my world today. I came to you so low in myself but came out a different person. You put me at ease as soon as you opened the surgery door and welcomed me. You explained everything to me before starting the procedure so that I soon felt calm and knew all would be well. I am delighted with the result and will most certainly be back on a regularly. Thank you once again.Mrs Phillips
September 2023 by Anthony Hershey
Best doctors ever but could seriously do with a better system of getting appointments
September 2023 by Dani W
I visited here to attend the private clinic which is located on the first floor, staff were amazing l, so polite and friendly. This one star review is NOT associated with that clinic, it's regarding the receptionist in the doctors surgery on the ground floor . Due to not being from the area, I have never visited here and wasn't sure if my appointment was upstairs or down, so automatically, I went to the first reception I saw. I approached the receptionist just to point me in the right direction. She was RUDE! Sarcastic and not friendly at all. I simply said, I think my appointment is upstairs but I'm not sure where to go, she laughed sarcastically and replied "well then go upstairs" after explaining I wasnt too sure where I was going as I'd never been there before, she then said "well when you come through the door didn't you see the notice" unfortunately no I didn't and a simple, yes your appointment is upstairs would have been enough. People like this should NOT work with the public, zero manners whatsoever!
September 2023 by A P
My wife phoned this Doctors and explained a very delicate serious medical & emotional experience she has been through very recently that she was now faint and heart palpitations the Doctors said we have no appointments and can take your bloods in two weeks the lack of sympathy is horrific , my wife went to hospital got fast tracked and had irregular heart beat got put on a ECG . Something needs to be done with your approach to your patients. Very Sad .
