February 2024 by Rikky Brown
This store is the worst Dominos store in Sutton Coldfield. The customer service experience has been absolutely ridiculous. Staff appearing indifferent to the errors and lacking the proactive approach one would expect in resolving issues. I believe that the level of service provided to me is not in line with the standards set by Domino's, and it has left me disheartened as a long-time customer. I would nerve order from them again.
January 2024 by Michael
Absolute awful pizza?s!! The whole place is a joke from management to team staff!!Cold pizza?s on deliveryAsked for extra toppings hardly got anyPizza?s wasn?t even cutEverything that can go wrong with a pizza you?ll get it here at mere green!!Not the first time as well
December 2023 by Mark Hill
4 stars for the delivery driver only.Things you will need when ordering from Mere Green.... 1) have the oven on 2) have a magnifying glass or microscope on hand.The pizza was almost cold so the oven needs to be hot and ready when the delivery arrivesThe magnifying glass or microscope is to find the ingredients on the pizza. I don't know what quality checks are in this store but someone needs to check the checker.Extra mushrooms? Where? almost none visible. Extra ham..... same problem as with the chicken, bacon and mushrooms on a different pizza.The pizzas seem better here if you have them on the evening but my advice......... give this a miss. The quality isn't worth the money. These 2 pizzas were an absolute disgrace and the last ones I will ever order from here.The manager needs replacing and the staff need retraining big time
October 2023 by Callie
If I could I would give this place 0 star food not delivered even though on the app it said it was delivered I rang the store and they said they will send it out in 10 minutes it?s now been a hour and still no
September 2023 by jonnEfox
Sorry, call me old fashioned but app is a nightmare. It's so complicated. The deal selection blew my brain. Didn't order. Used to but it's really put me off.
April 2023 by Mustafa Sajeel
The online time for collection is usually not correct so best to check before leaving for collection. The team leader was very accomodating and helped prepare my order, preventing any further delays.Team looked like they were working hard!
January 2023 by Persia Dada
It?s a good pizza and they always welcome you but the thing is that they kinda do it very slowly like they don?t know what they doing but doing it so that?s why I rate it this way ok bye
January 2023 by Dominic Rourke
Went in to the store and order a pizza and chicken strips took 40 minuets, after 30 mins of waiting one of the 2 lads working there looked at me and said "what do you want" as if I hadn't been there avoid this place
December 2022 by katewI7455QZ
Totally dreadful?.. but one get one free?. The one was £30! When o called and asked they said because we had stuff crusts! The pizza was cold the stuff crusts tasted like plastic!!! Totally revolting?? never again!
December 2022 by Rajinder SehraSa
Just picked up large veg supreme. The name says supreme. Nothing supreme about it. Hardly any veg... Just eating dough. Called them but they expect me to make another trip to pick up again. Couldnt even deliver a replacement assuming it will have supreme veg. They expect me to make anoother trip.
November 2022 by Matthew Edwards
Ordered a pizza and it gave me food positioning. Contacted dominos and their response, in summary, was we don?t care and prove it.
August 2022 by Max MM7
joes pizza better and bussin ong fr onp fp fax no printer (peak)
August 2022 by Kevin Costello
Placed an order. I paid for it and wasn't delivered. They wouldn't refund me and gave me a number to call a customer service number for a refund. I'll never use them again
March 2022 by Indo
Great pizza!! Very tasty fast service click and collect
March 2022 by Kim
Have ordered pizzas EVERY WEEK from Mere Green for YEARS. Every week, because the website doesn't take account of allergies, I have to phone to ask for one of our two pizzas to be "half no cheese". There is NO allowance on the website to ask for this, although it is a very simple request. Usually there's no problem. This week, I phoned and phoned and phoned, immediately after ordering - because I must speak to the staff immediately after the online order, before the cheese gets dumped on the pizza. Phoned FOUR times. Every time the call was cut off after 2-3 minutes of hanging on. NOW, I'm going to get a pizza I can't bloody EAT!! Don't Dominos understand FOOD ALLERGIES????? Why aren't the staff answering the phone????
