February 2024 by farzaneh944
I trusted that the quality of food in House of Fraser will be good . So I ordered the advertised new Toast with Brie cheese . They had put a smelly melted cheese on an unhealthy white sourdough and they charged more than £6 for this unpleasant toast ! As I was hungry , forcefully I swallowed few chunks and could not eat the rest . Horrible food and horrible quality . They had no herbs but rocket which doesn't taste good .
February 2024 by Simone Ralph
Over priced
January 2024 by Charme Wboora
Assistant was friendly and approachable
December 2023 by michael O'Shea
Average, nice staff .. and a very cafe..
December 2023 by Bottled It
Half the shop has shut down.Didn?t have any off the things I was looking for compared to the Sutton one.Thought a bigger store would have more stuff not less then the smaller one else where
December 2023 by Lee Bowen
Took my dad here after walking around Sutton, we had pizza & chips, scones with jam & cream, tea & coffee.....lovely.
December 2023 by Terry Tibbs
Just been shopping in here for Christmas and I must say the staff are a joke! If you wanted to assist me that much you could have sprayed the perfumes for me and saved my fingers the work! Got some bloke in a multi coloured top having the cheek to judge other people and some woman with a scalf on her head walking round like she does the doors of weekend! Your customer service is shocking! What a waste of wages! Following paying customers
December 2023 by Paul Piddock
Probably the best shop remaining in Sutton. Some good black Friday deals.
December 2023 by KAPIL KUMAR
I'll never ever buy again from House of Fraser, £5 to deliver, £5 to return and they refunded me £5 less. Shame on them
December 2023 by Gary Blunt
Great place to shop in Sutton Coldfield. Great selection of mens clothing and shoes. Nice to see the whole ground floor full of quality products again. Lots of fragrances to pick from. Lots of staff to help out if needed.
December 2023 by stephen Bayley
Nice cafe and a good selection of goodsIt's just a shame about the state of the gents toilets. Absolutely disgusting. Sorry to comment, but they had not been cleaned for some time, and one was out of use. Such a shame.....
October 2023 by Lachezar Andreev
I bought Lacoste there. Lovely staff and nice atmosphere! Loads of products on offer.
October 2023 by RichardBSutton
Very nice environment. Good fresh selection of cakes and toasted sandwiches and other food options. Drinks decent. Ok so you do pay a little more, but it was a quiet and pleasant cafe. Been a few times and always good. Small pizza Focaccia bread salami and mozzarella toasted sandwich. Tea Coffee. Just under £20.
September 2023 by Susan Watkins
Great products, brilliant cafe & very clean toilets
August 2023 by Joanne Marriott
Nice department store well laid out with a good selection of things. Went to the Cafe on the ground floor. Bagels were nice, only gripe was they charged £10 for a sausage roll! Come on guys, be reasonable!