January 2024 by Ken Bradbury-Bates
We needed emergency prescription drugs, as my mother was with us from Wales and had run out. They made it happen in 30 minutes with very little fuss.Thank you
November 2023 by Diane Humphrey
Good customer service, prescription always ready on time.pleasent staff
August 2023 by Tracy Hawkins
I'm having chemo, needed a prescription they said they hadn't got it went back with Barr code she said I can track it anyway then said to take prescription somewhere else. I wouldn't give them one star it's such awful service in there.
March 2023 by Leah Lewis
Fantastic customer service!
February 2023 by Joe Lang
Disgraceful customer service and overall attitude from the staff at this MW Phillips. Extremely rude arrogant pharmacist who basically said the exact opposite to what the NHS & 111 had said. Never have I heard a health care professional respond with ?I don?t know? and ?that?s not our problem? / ?take it up with them?.Will never be using this branch ever again and hope an internal review is done into this shockingly run practise with the worst customer service possible.0/10 and a compliant has been lodged.
January 2023 by Andrew Jones
Disgraceful customer service and overall attitude from the staff at this MW Phillips. Extremely rude arrogant pharmacist who basically said the exact opposite to what the NHS & 111 had said. Never have I heard a health care professional respond with ?I don?t know? and ?that?s not our problem? / ?take it up with them?.Will never be using this branch ever again and hope an internal review is done into this shockingly run practise with the worst customer service possible.0/10 and a compliant has been lodged.
January 2023 by Pav Singh
Disgraceful customer service and overall attitude from the staff at this MW Phillips. Extremely rude arrogant pharmacist who basically said the exact opposite to what the NHS & 111 had said. Never have I heard a health care professional respond with ?I don?t know? and ?that?s not our problem? / ?take it up with them?.Will never be using this branch ever again and hope an internal review is done into this shockingly run practise with the worst customer service possible.0/10 and a compliant has been lodged.
October 2022 by Paul Sanders
Always receive a good service from this Chemist
December 2021 by Molly Cole
Rang tuesday regarding a prescription delivery for my elderley father . To be delivered the next day . My father waited in all day only for it not to turn up. I rang the chemist and was told the person who i spoke to wasnt at work today no communication at all between the staff. Not good enough. A very poor service when the elderley should be their top priority. Perhaps they treat the elderley like the coop funeral care at boldmere.
December 2021 by Claire Cole
Rang tuesday regarding a prescription delivery for my elderley father . To be delivered the next day . My father waited in all day only for it not to turn up. I rang the chemist and was told the person who i spoke to wasnt at work today no communication at all between the staff. Not good enough. A very poor service when the elderley should be their top priority. Perhaps they treat the elderley like the coop funeral care at boldmere.
