December 2023 by Deborah Killeen
We avoid this supermarket now along with other Asda stores after years using Asda myself and my husband use Tesco or Aldi now. My husband pointed out to this woman with the dyed hair works on the morning in walsall on basket self scan duty that was a fault on scanning machine when he tried to scan food from basket. This woman basically accusing my husband of been a thief
December 2023 by Lyndse Griffiths
Parked here to go shopping into Walsall. Easy to park and free.
December 2023 by o tanya
Bought Lemon and fruit pancakes from the bakery on 30 November 2023. Only had a small bite. The lemon flavour is overpowering. The whole bread bin smelled of lemon. I. Ate a bite and my taste buds and tongue were numb. 2 hours later I can still taste the lemon in my mouth and throat.If this is the recipe you need change it. It's absolutely rank.
December 2023 by Abdul Rahman
Rude staff always miserable, at the self check out had the security hover over me so I told him to listen, "I make more more than your whole family put together on minimum wage my jacket cost more than your month wage". cause he thinks being a bully will get him far in life. Asda hired anyone, even a child, if they could. Don't try to disrespect when I earn more than your store manager. Useless c..t I'm the one in the black jacket Moncler
December 2023 by Bez Imienne
The older staff from self checkout- older, short blond hair women - is just rude. Par example - She stoped me and my husband when we paid and want leave to check items in my basket - self- check till don?t needed check. Why? Because she thought we bought too much to price what we paid ( we bought a few items with yellow stickers). And ok I can understand she want check - her job - but she should TELL something- but she just stopped my basket and started checking items, she maked a mess in my bags, items INSANE! no explanation, nothing - just started looked my items. This person many times was rude, not only for us.Second worse worker - his name D? ( older, plus size men) - even stuff have problem with him. He?s rude, they now keep him in pizza counter - but is all times problems. Or he not working and he leave from work when no one knows.. Or he make big pizza almost empty - he use same amount stuff for big pizza like for small one.Offten dirty shop. Incorrect prices etc.
December 2023 by Kelly Stribling
6th November we ordered a grocery order of £61 it got cancelled due to a mistake with their delivery drivers, we were told we would have a refund in up to 2 hours so we reordered our shopping, next day no refund I phoned up customer services told 3-5 days now 5 days later still no refund, been on phone constantly to customer services, the store manager, emailed payment team twice I get the same copy and pasted email saying it takes 10-14 days which is rubbish I've never had a refund take longer then 5 days, spoke to my bank who confirmed they've never received a refund, now I've asked a few times recently to speak to the store manager again and they're refusing to put me through to him.
November 2023 by Korc The Artist
Good parking and a wider than normal selection of world foods. Toilets are nice and clean
November 2023 by A Unknown
Absolutely rubbish not the fact that the staff are rude I went to ask for help and she even didn?t know what to do strugged her shoulders like I?m sorry and service is 0 I hate ordering online from Uber from Asda every time something?s missing no refund and worst part always give me out of date food absolutely vile how can you even stoop to this level of customer service weather online or in store rubbish I wouldn?t even give one star none if I could
November 2023 by Jane W
I ordered via express delivery today...driver bought wrong order out..asdas way of sorting this out was not trying to re deliver the correct order...but to issue a refund which will now take 3 to 5 working days for me to receive that refund...I have nomore cash left to reorder from anywhere else!! So now I have to try and borrow money from family!! Disgusting service!!
November 2023 by Tina Langley
Won't be shopping here again after I've had a lovely parking fine come through when I was shopping in the store and ive still got my receipt!
October 2023 by Mary Joy
My experience in asda were negative for couple of times. One of the wouldn't answer at all when tried to ask him. Another staff at the till was behaving rude. It shouldn't be like this.
October 2023 by Incident Electron
Half the crisps are with the cereals, the sugar is inexplicably with the eggs (and not the tea and coffee). I don't know what on earth is going on at the back of the store any more. It's becoming like the dark days again when they put in the new units at the front and the layout changed every other week. Lovely staff!
August 2023 by Eshmal Yasir
Ehhh its aight! But whyyyyy did the layout have to change. It looks terrible now and less accessible just saying.
August 2023 by Akudo Agokei
They have decent 'free from' and world food aisles. I just wished they stocked up on more asda brand Croissants, I love those. Good amount of parking space, reasonable parking time, and multifloor parking help shield cars from harsh weather like rain, intense sunlight, and snow. I also like that they have recently put doors on all the fridge in the aisles with fridges keeping the meat, fish and dairy products at the right temp now.
August 2023 by candy cane (fox)
there collect service is quick and easy this store seems to be way better then the grubby bloxwich store which i will never go to again but if i need a few items i will use this store for there click and collect