January 2024 by Diane Bevan
I always pop into Asda on the way to work and it is never open on the time is supposed to be open at 7am! Not 7.03, 7.05! Today it was not open at 7.09! Very annoying
January 2024 by Andrew Jackson
Looks like someone has tossed a hand grenade into the store
December 2023 by James W
Dirty store with cardboard and pallets strewn all over the place and shelves look like they haven't been tidied or organised properly for weeks. Asda used to be good value but just feels like a rip-off now. A proper dump of a supermarket. Avoid like the plague!
December 2023 by Jacob Johnson
Absolutely appalling customer service experience this evening. Stood at the "customer service" desk at 7.55 waiting in a queue which consisted of 1 person in front of me. The dark haired staff member about 45 years old disappears into the back room.. not to be seen again until 20 minutes later.. completely ignores me like I don't exist and comes back to serve one of the other customers behind me. Then disappears again like a troll under a bridge! I complain to another member of staff asking why I'm being ignored.. he claims he doesn't work on that department.. goes into the room where she was hiding them she comes out with an attitude and tells me they are now closed anyway as they closed at 8pm!! She then tries to blame me stating "I assumed you were waiting for a parcel.. you didn't tell me otherwise" (like I even had chance) and then gets annoyed when I point out it's her job to be courteous and communicate with customers who are patiently waiting to have some manners as she is supposed to be a customer service employee!! What an absolute joke asda you need to sort this place out!!
November 2023 by Boo Dawson
Quick and easy in store during the day but after 3pm it gets really busy and loads of kids
November 2023 by Yvonne Richardson
Dirty! They had cages overflowing with cardboard on the floor, pallets in the way! Plastic on the floor! Standards are extremely poor in this store
November 2023 by Gail Cook
Item was priced cheaper than it was a lady member of staff went out of her way to help. Staff are very friendly.
November 2023 by Jamie Watson
Absolutely disgusted by security in store today. Literally was in-store for 2 mins when a security guard came over to say I was banned. No idea what was going on, but I assured him this must be case of mistaken identity. I had my 6 year old daughter with me and we were escorted over to a booth at the front of the store in front of everyone and made to feel like a criminal. After looking through whatever he had to on the screen he must have realised his mistake and let us know it was actually not us after all.now I understand this is his job and he's probably under alot of pressure but his attitude towards us stank! By now my daughter was crying,thinking she was in some kind of trouble. And he just looked at her with distain. No proper apology or anything.. A formal complaint will be sent over soon but it wouldn't hurt for a security guard to learn some empathy or common customer service training.
November 2023 by Alison Birch
I am so sick of attempting to shop here when you cannot move for pallets! What is actually going on? Turn up at 5.30...pallets...zero stock on shelves? Nearly got run over by person maneuvering pallets around stationary pallet. Joke!
October 2023 by Peter Squire
Would like the management team to thank Megan on the self serve great little helper nothing to much trouble
October 2023 by david whittaker
Dirty, food on floor and staff walking past it, dirty self service screens no one seems bothered.
October 2023 by Rachel F
Good for a quick midweek shop to get a few extras.
October 2023 by Kelsey Hadley
Love asda good prices, decent selection
September 2023 by Robert Bailey
Due to being an older, smaller store ( built around 72) it struggles to carry all its lines. Should have been rebuilt when the opportunity arose. But without it, Bloxwich doesn't offer a lot.The product pricing can be hit and miss at times, to which I have had several complaints with the staff.Plenty of parking spaces and even charging points.
August 2023 by sheena bailey
Hardly any cashiers, mostly self service which you need an assistant anyway. Had to wait for a till. No good for a quick drop in. A bit chaotic around the tills.
