December 2023 by Chanté Antonio
My mother is a diabetic and was told by the nurse do not take insulin if the box is open. It even says this on packaging. The medication arrived and it all looked tampered with. Writing all over the box and packaging was open. Called touchwood and spoke to the dispensers Sumayya motara and Ahmarn. They were both extremely rude and arrogant! They said they can open medication and do what they want, even though legally they can?t and even says they can?t on packaging!They then refused to give back her prescription to go to another pharmacy. I requested to log in a complaint and they gave me a fake number. This service is absolutely disgusting. I feel sorry for the elderly that put all their trust into these people and they make errors and are incompetent. Will be looking into taking this complaint further.
October 2023 by Nick Chomyk
They always seem to have medicine that other pharmacists are out of stock of. They also answer the telephone, which is great.
July 2022 by MRoad
Absolutely brilliant, the staff are helpful and friendly and the lovely pharmacist goes out of his way to help his customers. Highly recommend.
July 2021 by Gemma Wilkes
Lovely, friendly staff
September 2020 by James Davey
Take about 30 minutes to get your prescription, you have to get some medicine off a shelf and give it to me, stop making your job seem more complicated than it is ....
September 2019 by Glen Mason
This is the worst chemist ever!, Staff haven't a clue about what they are doing, my mother's surgery is next door so her prescription goes to the chemist, who then tell me what day to pick the item's up. Usually it is 3 days, but when i or my sister go over there we have to wait, sometimes up to 1/2 HR while they run around like headless chicken's looking for the prescription. When they finally find it we have to wait for it to be made up, that's if they have all the item's. It's also been known that upon checking the item's we have found some missing and have had to return to the chemist and go through the rigmarole all over again!
March 2019 by M Rises
Helpful staff though you may have to come back following day for all of your meds
April 2018 by M Rose
Helpful staff though you may have to come back following day for all of your meds
