January 2024 by simon middleton
Outstanding service from jass recommend this jewellerys any time
December 2023 by S. Rob
Paris was very helpful in resizing and reordering my wedding ring. Thank you
December 2023 by J Elson
Paris was excellent and really helped with my decision on the perfect gift for my wife on our anniversary
December 2023 by Chris Marshall
Fab service from Paris, will definitely ship her again x
December 2023 by Andy Bagnall
The gent who served me (Jas, I think) was very pleasant and professional. He remembered an earlier enquiry and which jewellery was in question. A good experience
November 2023 by Sarah Willey
Went into the shop today about a watch I purchased the man in there took the links out didn't put them in right. Then parish sorted me out new watch took links out couldn't apologise enough really greatful for ehat she did.
November 2023 by Sharaz Khan
The service was really amazing and finding the perfect gift was made easy with brilliant recommendations
November 2023 by Sarah Martin
Jess at walsall branch was very helpful today.She's a good asset to the company.
November 2023 by Dean Siverns
I like to thank Parys for her excellent help was kind and very professional
November 2023 by lib bate
Very easy online ordering, collection was fast (next day) super happy with my watch for my boyfriend. Deffo recommend
November 2023 by Aincrad Terry
Very friendly store with helpful and friendly staff. Jas was able to support me through the process of arranging my replacements and also in sorting out offers, returns and orders. Highly recommend and appreciate their help and support.
October 2023 by Chloe Hewitt
Had a lovely trip to h Samuel the ladies were so friendly and helpful! Thanks Paris I forgot the other ladies name! Both lovely with brilliant customer service.
October 2023 by Em&TonyR
Absolutley amazing member of staff kerys, she addressed my problem that was caused by a different store and resolved it no questions asked.5* customer service well done
October 2023 by Lilian Deaney
Fantastic service by the Walsall team. I've been a customer of this store for 20 year. I wouldn't use any other jeweller apart from H Samuel and the staff at this store have always looked after me and my partner.
October 2023 by Oluwagbenga Adeniyi
Jos has been a fantastic customer manager. Have bought quite a few wristwatches from him and I still will come back again and again.