December 2023 by Chy B
If I could give a rating of 0 * I would. The worst post office iv ever been to. The customer service skill is non existence. The old lady is so rude to customers. I waited in line for around 10 minutes and in that 10 minutes she was rude to 2 members of the public. Absolutely appalling, i was disgusted in how she spoke to the lady for not being able to speak english. If it carried on I would have stepped in. Don't know what they think they run but this post office needs shutting down or replaced by better service.
September 2023 by Yvette Stone
Friendly staff very helpful
September 2023 by Kriss Bird
Good custom servis
September 2023 by Miss M
Awful customer service for sending and receiving parcels.First incident was a few months back, I had my parcel diverted here as I was not available for a delivery. Went in to collect and apparently even though it said delivered on system they could not find it. Asked me to come back later in the day but same issue. Spoke to courier who said the post office had sent it back due to no collection.Today I went in to drop off a parcel, with a pre paid label waited 15 min in the Que as they were busy to then be told my label was incorrect and not valid. I showed the staff proof of payment for the return label and he asked me to step aside to sort it out whilst he served other customers. Did not even try to manually input the barcode/reference number. I went down the road to another post office who scanned my label successfully on the first attempt and took in my parcel.If you want good service then avoid this place for sending and and receiving parcels.They definitely are not bothered and can not be trusted with our goods.
September 2023 by S
Old woman behind counter makes mistakes then does nothing to fix them, too busy chatting away and she closes the post office whenever she wants
September 2023 by Mrs M
Awful customer service for sending and receiving parcels.First incident was a few months back, I had my parcel diverted here as I was not available for a delivery. Went in to collect and apparently even though it said delivered on system they could not find it. Asked me to come back later in the day but same issue. Spoke to courier who said the post office had sent it back due to no collection.Today I went in to drop off a parcel, with a pre paid label waited 15 min in the Que as they were busy to then be told my label was incorrect and not valid. I showed the staff proof of payment for the return label and he asked me to step aside to sort it out whilst he served other customers. Did not even try to manually input the barcode/reference number. I went down the road to another post office who scanned my label successfully on the first attempt and took in my parcel.If you want good service then avoid this place for sending and and receiving parcels.They definitely are not bothered and can not be trusted with our goods.
August 2023 by ijaz hussain
Good place and nice couple over there to serve you.
July 2023 by Mujib Nuristani
I was sending a letter to China the uncle who is wearing a turban asked for 20£ because I had sent the same weight letter a week ago through a younger staff she charged me 14 £. I went to town centre post office and they charged me 13£. Becareful everyone these people overcharge you, why does the gov so sleepy on this!!!!!
April 2023 by the 666
You can send anything here
March 2023 by mark bradley
I been to shop today Very rude lady was I will never use this place again absolutely disgusting her mouth ?
March 2023 by Usman Ashraf
I just came now 1:15pm and waiting since last hour but caldmore post office branch is closed. On post office website opening and closing time are different very disappointing i waste my time to walk here.
February 2023 by M Asif
Worst service ever, the lady doesn't even acknowledge your your existence, no greeting, no explanation as to why she walks away from the window and leaves you waiting for 10 minutes, and extremely slow, she needs to be replaced. We don't have time for this pathetic service.
April 2022 by Raf Khan
Worst post office ever, really poor customer service with rude staff, sell multipack items as single items, lack of knowledge, very slow service , no parking and really bad stink in the shop...avoid!
February 2022 by tj Mc
It's vital to the local people
January 2022 by Z N
Very friendly and co operative
