December 2023 by Linda Smith
All ways helpful and polite
July 2023 by Ahmed Alhawaz
Not bad
July 2023 by Andrew Irvine
Now closed down. Despite being an account holder, I have not been told that the branch was closing.
April 2023 by Raymond james
Expect long waits
March 2023 by Grace Harrison
Tried to withdraw money from my bank account and didn't give me the money even though it took it out of my account. Then I asked someone in branch and they said they couldn't do anything even though it was there cashpoint.
February 2023 by Duckie Blue
Came here a few months ago, I was taken ill and the lady was lovely, she got me water and fanned me to keep me cool then kept coming back to me to make sure I was okay, I left in an ambulance.
February 2023 by Star Girl
Came here a few months ago, I was taken ill and the lady was lovely, she got me water and fanned me to keep me cool then kept coming back to me to make sure I was okay, I left in an ambulance.
December 2022 by Gyan Sahota
No staff in this branch. Once no 1 bank in walsall.
December 2022 by Barbara H
Many thanks to Danielle for information about SS Water hacking problems. Very helpful, informative and friendly.
October 2022 by marie oconnor
I went to branch I wanted to give them money to open up an ISA they said nobody available, do it online, at ,72 years old I do not use the internet it's to complicated for me so I went elsewhere
August 2022 by rukhsana Hussain
Everytime I have have been to this bank there us a long cue5 couters are available but only 2 in operationAnd they take an average of 15 to 2o minutes per 3 customer it's absolutely ridiculous
July 2022 by Sheraz Hussain
Very bad service.
February 2022 by Spx ?spx?
went into the Walsall branch to speak to an advisor. spoke with a young lady who was in my opinion disrespectful, unhelpful and spoke in a derogatory manner. I informed her I was clearly wasting my time trying to discuss anything with her and left. If that's the kind of service you like or feel acceptable then that is the place to go, otherwise I would suggest avoiding the place.I don't think I will be banking with them for much longer.
January 2022 by Mrs. Puja Rani
Hi I opened an account with Santander June 2012 and still attached with this. Staff of this bank is very helpful and supportive. I have also online banking that is also wonderful and easy.
November 2021 by paul brown
Bring a book or have plenty of charge on your phone because you're guaranteed a wait in the queue. Five tills with only one or two ever open
