July 2023 by Ash OCP001
Popped in for a watch battery replacement under guarantee. Was advised of 30 mins lead time and had to leave due to time constraints. Watch was placed near the counter which l feel wasn't safe. Decided to go to a different branch.
August 2022 by Clare Emerson
Friendly staff n great prices
August 2022 by Robert Clews
I had two links removed from a watch strap, staff were excellent. Only one gripe was the cost, £10 for a two minute job!
June 2022 by Jordon McLaughlin
Superb customer service from Vince, polite, courteous and efficient. Recommend without reservation
May 2022 by Lesley Clarke
Fantastic service here , I been using this place for years , the man who runs it is a lovely guy and we had a chat about some of the lovely gifts they sold
April 2022 by Trevor Whitnall
Made enquiry in a local branch & was told they couldn't do what I wanted so I had to travel 12 miles to another branch. On arrival I was curtly told that the engraving I wanted was £20 per word and would take over 4 hours so could "take it or leave it" - I left it, to never again return.
September 2021 by Mr BUNCE
Took my megalith watch here for a battery replacement the fitter scratched the back of the watch getting the back off to replace the battery
July 2021 by Adam Fikier
I needed passport photo and it was a lockdown. So I checked Timpson website if the are any branches open near me providing the service. When I arrived at Great Barr branch I've been told they don't have capacity (although website stated differently and there was a poster inside advertising the service).I could understand if the man would told me that they don't do it because of the lockdown, but he actually guided me to another branch in Walsall (about 20 mins drive) where the owner had no facility to do any photographs, ever, and was clearly surprised.If they don't care about us - why should we care about them?
July 2021 by DAVID BUNCE
Took my megalith watch here for a battery replacement the fitter scratched the back of the watch getting the back off to replace the battery
July 2021 by Lino Lines
New batteries fitted to watch life time guarantee great service
July 2019 by RussB-34
I was unfortunate to meet a very abrupt gentlemen rude and arrogant my query was about batteries on a alarm fob, he made me feel like I was an inconvenient to him I asked him about a battery his exact words were £10 in a very rude manner this is the service company is offering rude arrogant people, stay away from this place I will never recommend friends or family there again.
May 2019 by Graham Hurcomb
Sorry I don't rate this company as there are far cheaper options especially in the market in West Bromwich an a first class job by this guy
December 2017 by David Weaver
Couldnâ??t believe how much a rip off this place is. Over priced in every department; I went to the park place shoe repairs in Quasar Centre who were much more professional and cheaper.
December 2016 by Sheikhu Saiqa
Very quick service
