January 2024 by Lea Davis
Very helpful. Had a kitchen from there. Spent a good few hrs with me. An got it for a great price. £4000 cheaper than the other places I went to
December 2023 by Manbir singh
Poor service the ladies on the trade point are rude to the next level thinking they own everything their and they don?t care how the customer feeling disappointed don?t want to go to any b&q ever
December 2023 by Mandeep kaur
Very bad services as the till people were rude and racist as they don?t want to return my items as they was not clean enough for them but in front of me they and have taken back the items which were in bad condition and also swearing people because they are upset never ever go their
December 2023 by Tom
Stayed at home twice for a delivery, still not delivered. Driver didn't see the problem so I cancelled my £500 order. I'll stick to Wickes from now on, thanks for nothing.
December 2023 by rup_89
To avoid, when you are in the shop, someone else is stealing your vehicle, and no cameras at all. Please go somewhere else
November 2023 by Nahid Ahmed
Been waiting for over 30 minutes for advice on underlay and asked the staff for help and they just pass me around from one staff to another saying they don?t know! BnQ Erdington is much better
November 2023 by Dibby Cazza
Fantastic support from Harry who works in ?kitchens? a super chap he helped me find a suitable kitchen sink and he did not hesitate to be complimentary and always with a smile. His colleague a young lady too was also very helpful she kept the packaging that was all torn which was a practical idea. I?ll look for these guys next time I return to this store my shopping experience made a whole lot easier by them.
October 2023 by Raj Gangar
Won't ever go there again never nobody to help you,went in for paint asked member of staff because the paint on the shelf was a return it had been opened asked if they had anymore she said she would discount it,asked if she could get anyone to take it to till as I'm not allowed to strain due to recent brain surgery she said no I've got a bad back so I left it on the floor,got new paint from Screwfix,plenty of staff at this store but nobody ever willing to help, absolute rubbish IL never use b&q again IL use Toolstation or Screwfix at least they help you the nan took paint to car for me,my mum could not lift it,but b&q rubbish, especially wednesbury store really rubbish store,very hard to find stuff you need,and quality is rubbish,hope it closes down, and very rude staff
October 2023 by T
I've went to the B AND Q store in Wednesbury to purchase some paint as I needed to paint my new roomGot a mixed paint in store when applied to the wall left alot of bubbles which don't go waste of moneyContacted customer service say they cannot help as I needed to test the paint before handVery disappointed as no type of compensation was givenWill cost a lot to repair
October 2023 by Rakesh Nahar
Sold a bathroom paint which isn?t fit for purpose, customer service won?t help me. Looking forward to ofcom response, customer service via email was poor service.
September 2023 by Alice wood
The products we wanted weren't in store and?apparently even though on thier website not their. They don't sell them they don't refund them and the colleague we spoke to didn't even care. No eye contact no aplogy and when I couldn't remember the actual product name said under his breath. Well that's helpful. How rude
September 2023 by Ravindra Hiremath
Extremely Good. Brilliant display of the products. Apart from buying you get innovative ideas when you get the view of their products.
September 2023 by Lee Halford
Quite a busy store, had lots of special buys and had exactly what we went for so all good.
August 2023 by Rik Hewis
Do you like B&Q? If so you'll understand that the difference between a nearly adequate one and a great one is almost all down to size. This is a bigger store, ergo is more likely to have the 3/8th inch flugal flange remover than a smaller store.Minus 1 star because in general, and despite being the same group B&Q is usually more expensive than, and more annoying than Screwfix.
August 2023 by Satpal Kaur
Always good experience visiting b&q. Got some nice indoor plants today
