December 2023 by Dhilen Surati
Jonathan and Hafsa were both really helpful. He kindly gave us a demo of a car seat too. Great service
December 2023 by Macary Donaldson
Sue was incredibly helpful and we found the pram of our dreams, thank you again
February 2023 by Danielle Tolley
Booked a personal shopping experience, myself, partner and nan went. We had the absolute pleasure of being shown around by Deb. She was so helpful and such a lovely woman! A credit to the store! There wasn?t anything she couldn?t help us with and nothing was too much hassle, any questions we had we?re quickly answered and demonstrations were shown. We will definitely be back up to purchase more in the near future! Thank you Deb! X
February 2023 by M E
Great experience, as we've come to know from this mama and papas store.. very helpful and friendly staff.. not too pushy or sell, sell, sell vibes, just really helpful. Lots of products to see first hand too. Good honest, informative service today from Sue as usual. She really helped us get an idea of the compact pram we might purchase for travel in summer for a trip to Colorado in the USA ?
January 2023 by Lee Brough
Sue was absolutely fantastic, she was our personal shopper on black Friday and came back today to buy even more only because of the amazing customer service she offered.Thanks again sue !
January 2023 by Divesh Fakir
Great service by Germit thank you so much for helping us and spending time to explain everything. :)
October 2022 by Mas
Ambia gave excellent customer service and was very patient with us when we were looking to buy a push chair and car seat.
August 2022 by Joshua Vedder
Absolutely fab experience from staff, as I've come to expect in a Mamas and Papas.We were looking st pushchairs and car seats, and we were able to try the csr seats at our leasure on the sample seat to try the fastenings.One of the staff then helped us try our the pushchairs, let us fold them up and drive them round the store to get a feel, and also try the size out in our boot. It was such a great experience.Thank you so much.
April 2022 by Sandeep Sagoo
We went to this store and were looked after by Darcie. Darcie was really pleasant, informative, polite, friendly and helpful. She demonstrated a very good level of knowledge and her approach was customer-focused. She was able to give us dedicated support and demonstrations to run through a number of products and show us how to use them. She also tailored her advice on various scenarios that we presented her with and found us suitable products and bundles for our circumstances.There was also no pressure from her on us to make a purchase and we were given a quote with all the relevant information.We left the store feeling well looked after and having had a positive customer experience we would return to the store again in future. Thank you Darcie.
March 2022 by Haashim Khan
Unfortunately my wife left car seat in cousins car when she reached mamas and papas we went there to check car seat the little one that we wanted to borrow but the lady with old lady with short hair starting putting pressure on us to buy car seat and did not even give us options just had one choice which we cudnt even afford and had trouble paying she told us you can't go home and also told we will get it. Didn't even let me go and get the car seat without taking the car seat.putting pressure on people like that have an impact on thier mental health I wouldn't recommend them to my worst enemy. If you don't susenpend that lady your company needs seriously having look at
March 2022 by A. H
Never recommend. Very bad costumer service in Wednesbury. They force us to buy item that we couldn?t afford. They put loads of pressure on to buy it.
January 2022 by Muhammad Kabeer
Good quality products for your babies
September 2021 by Usama Butt
Store layout is nice but the staff is awful. Had to wait over 5 minutes by the tills with my pregnant wife when two of the staff members can clearly see from distance but didn't come over to serve. Please avoid if you can.
September 2021 by Jassi Dhami
Did shopping from this store nearly 4000 before nd we want to return one single item which was only £29 we didn't used it at all took next day to return and the supervisor said she thinks we have used it. It's not about £29 its the way she spoke very disappointed never going again ?
January 2021 by Hannah
Lovely staff. Very helpful. Being able to try stuff out in person is so useful as a first timer. Will come again
