August 2023 by Chris Smith
DIDN?T TURN UP AS ARRANGEDI ordered some carpet and explained that I needed a morning appointment for it to be fitted, as I had to be at work in the afternoon. The carpet fitter was supposed to come at 10am, but he didn?t turn up. Tried ringing the shop several times, but no one answered. The fitter eventually arrived at 4.30pm, by which time I?d had to take the afternoon off work without pay, and I also got in trouble with my boss for letting him down at short notice. Will definitely not be using Carpet Outlet again.
July 2023 by Matthew Baker
we have dealt with the carpet outlet many times, every time the service and product has been first class, always on time and always complete the job with no issues, we would highly recommend them for your carpet and flooring needs
July 2023 by Ron Ball
Initially I was reluctant to try Carpet Outlet Great Bridge as it was more or less a Carpet Warehouse. I?ve always purchased from a high a high street store. However after a high recommendation I was tempted to give it a try. Let?s just say I was not disappointed the Service, Pricing,Quality and courtesy shown to us was exemplary. No the owner is a perfect gentleman and someone I feel is completely trustworthy in what he offers and promises you. Finally pricing is very competitive with all kinds of floor coverings so why not give them a try I did and never regretted it one bit
June 2023 by Kelly Grice
Ordered carpets on Monday (15/5/23) was told they would be coming to fit between 8am and 10am today (20/5/23) so got to my new flat for 10 to 8. 10am passed so I called at 10.15 they said someone will be here between half 10 and 10.45am Its now 11.25 amd I'm still waiting for the carpets to arrive amd be fitted. No phone calls to say they're running late or to let me know what's happening
October 2022 by Lee Foster
5 star service!Very helpful from the moment I entered the store - friendly and polite. Great quality flooring and carpet at a reasonable price! Had lounge/diner laminated and bedroom carpeted. Fantastic job and couldn?t believe the speed of which the work was done. Faultless, would 100% recommend!!
October 2022 by Emma Birch
*amazing*Had laminate flooring fitted same day-I was so pleased they could fit me in at short notice!The owner is lovely and helpful, I always come here and won?t go elsewhere!Fitters did an amazing job 100% attention to detail-no rush either but finished it in no time!I was so pleased and it was a very good price!??Thanks Emma
August 2022 by Rajni Aujla
Excellent customer service from start to end. Carpet ordered was great quality and the fitting was excellent. Thank you again.
July 2022 by Nathan Harris
Brilliant from start to finish, I had 2 bedrooms, my dining room, hall stairs and landing all done.Really helpful in store, helped us choose what flooring would match what we had in the dining room and it looks lovely.Carpet fitters and the herringbone fitter we?re all really polite and did a great job.Will be using again when I need the other rooms doing.Thank you for everything :)
June 2022 by Grandma?s House Childcare
Carpet outlet is my to-go for any flooring; turf, laminate, carpets and more! Their prices are the best and they are great for businesses.I am so grateful to God that they exist! I highly recommend them. 5 star isn?t enough to rate how amazing these guys are. Great customer service and all. Thank you
May 2022 by Jackie Williams
The prices in the store are misleading as they don?t include VAT, so the price you pay is 20% more than the price you see in store. I ordered a carpet that I thought was going to cost less than £200, but somehow it ended up costing over £500 with fitting.
April 2022 by Louise Hayes
Went in for a quote absolutely loved the carpet after discussing a few choices and it was great value for money even had it fitted the next day!! staff were lovely and have done an amazing job thank you ever so much!! ???
March 2022 by Karen Holyhead
Yet again today had new carpet from this shop fitted for my stairs and as allways 100% perfect went this morning to pick a carpet and they fitted saftnoon allways great quality carpet very helpfull in shop great prices and great fitters would 100% reccomend
March 2022 by Ian Martin
Absolutely brilliant. Great service even fitted our carpet same day. If I could give more than 5 stars I would.
December 2021 by Lilly Hereward
I went into great bridge carpet outlet as I needed my sons room carpet fitted because the carpet I had never fit. I went in on Friday morning, found the carpet I wanted and asked if he could get me in asap as I was moving all my things into my new house on the weekend. He wasn?t sure if the fitter would be able to do it due to other jobs, however no longer than an hour later I was called up and told he had found a fitter who could fit me in the evening! I couldn?t believe my luck! The manager really went above and beyond to get my flooring fitted! Oh, I almost forgot I even got a box of 6 Krispy Kreme donuts before leaving the shop! He was such a lovely man. I will definitely be using them again! Great service
September 2021 by amit chhabra
Very good price, owner very polite, knowledgeable bout the quality of carpets, fitters did good job but never had urgency of wearing shoe cover or taking the shoes off on new carpet. Would recommend them to others definitely. Thanks for your service.
