December 2023 by Zafar Hussain
First time using this store for selling . Usually use bearwood. This store must have better . I won't be using bearwood again. This place was fast at checking items and payment. Unlike bearwood on each occasion taking 2 days to make payment and also making mistakes. Great service from here ? bearwood should take note
December 2023 by mark cufflin
Helpful staff in there but didn't have dvd I wanted I know it's pot luck if they have it
December 2023 by raymond Ward
Good game exchange not to dear. Nice phones and cameras staff good l like it here
November 2023 by S Hannáh
brought a phone from cex and it?s turned out to be a faulty phone
November 2023 by Ruslan Sangin
Nice place to sell your unwanted goods!!! Also a lot of stuff to buy !!! Staff nice and professional! ???
November 2023 by golden_piggiesdraws
Staff are very lovely here, queues can be long but they'll try and get to you as soon as you can. The store is big and clean. Only issues is sometimes there not good with updating there stock online as I went for something in particular early morning which it said they had online yet it wasn't in store. Very local so I'd go again!
November 2023 by Shaun Boden
I went in today to look at at dvds and as I was turning my earphones off I saw a male employee and a female employee looking at me and I heard the male say he's an old man he looks absurd, I am in my mid 50s and they were not even large headphones, you can listen to music at any age and whats it got to do with him anyway , cex employees call paying customers absurd just because they want to listen to music on the go
September 2023 by Samantha Carter
.I recently visited the Cex store in West Bromwich and had a terrible experience. The shop was cluttered and disorganised and the staff were unhelpful. They lacked the knowledge to assist me in finding the products I wanted. I eventually left empty handed. It was really quite disappointing. If I ever have to return to the store, I will take my time beforehand to properly research the items I'm looking for so that I can avoid the experience I had.
August 2023 by Sandeep Chahil
Great place to pop in and pick up some games. Bought a game once that had a scratched disc, they exchanged no fuss.The only bad point I would state is the queues can be a little long.
August 2023 by Paul Hand
Always a pleasure to be served by professional staff with A class customer service.The best staff around.Thankyou
June 2023 by Ash OCP001
Popped in as was in the area. Bad weather ? with all the rain but what can you do. Nice tidy store and was quiet when l entered the shop. Lots of variety and well stocked. I've been after a particular Sony bluetooth speaker and Abi was so helpful. She advised me on the grading and the quality that l could expect from each. Not in stock at the grade required but l will carry on in my search. On the high street so in a good location. Would recommend on my experience this morning.
June 2023 by Vinay Verma
Excellent experience, staff helped me during selection of my right gaming box and right required accessories. Thanks team.
June 2023 by Paul Woodfield
They have some great items in the shop, gadget freaks heaven, only gripe for me is the prices, they are just too high on most things.
May 2023 by P Powers
I popped into here after seeing a post on Google saying that they repaired PS2 consoles. After speaking to someone on the matter. found that they only repair PS4 & PS5 consoles. So their post was inaccurate. Still a great shop though
April 2023 by Kamil Szaladzinski
Gave me a fair price for my console. Nice place, some prices are hillarious but I guess nothing we have any say in.Get yourself a Fifa 2018 for £0.20.
