August 2023 by Barry Jones
Just popped in with my lady wife, looking for children's wear. The shop was clean, tidy, and had a good range of clothing on display.
July 2023 by Margo Burgers
The West Bromwich branch is my go to store on Sundays. The parking is free and the store is light, airy and well stocked.....with my beloved head to toe black garments.The staff are polite, charming, and efficient.
June 2023 by Scott E
Fantastic quality and good prices. Very friendly staff. Looking forward to going back.My only criticism is that the girl's clothes are not very exciting. My daughter (aged 6) complained to me how it's not fair how the boy's clothing has Lions and Dinosaurs on them. She said that more Lions are female and more dinosaurs were female, it makes no sense why girls clothing doesn't have girl dinosaurs and lionesses on them.She has a valid point in my view. I don't have a valid response for her. There is no sense in the situation.
June 2023 by Sergiu Pendus
I was in this store in the morning. And when using the fitting room I couldn?t take my shoes off , to stand on the floor in my clean socks, because there was too dirty. They don?t clean the fitting rooms at all ??
April 2023 by Therealnickz
Door that been broken for nearly a yr needs completing fixing always nearly knocks me out
April 2023 by Vix
Good selection of clothes for my tween. A bit more expensive than I'd like for basic pieces but I struggle to find clothes that fit her as in most stores she's too big for kids and too small for adults.
April 2023 by Paula Tennant
Girl on till had no customer service skills and it seemed as though she hated her job. Did not engage accept to say amount and did we want bag.
April 2023 by Graham Davies
It was OK to look around no pressure selling from the staff but they were their at hand if you need help to find what you were looking for.
March 2023 by jaspreet singh
Such a bad experience in the store of new square west bromich .. we went for shopping and we asked the staff that can we use the fitting room she said no we can?t because its closing time ? but thats fine we understood.. but what we saw a lady went for fitting room and the staff they allowed her for changing room ? sry to say because they are from same community i think they were african ?its was racism because we r indian ? and then i asked the staff lady that why u allowed her dor fitting room in very polite way she told me to leave the store and i asked her name to make a complaint against her she refused to tell her name and the another staff lady came to me and she was aswell the african lady ?. I was very disappointed it was totally racism.. the staff was very rude ? she said they don?t like Indian people .. i asked her to call the manager she denied.. and i left the store .. can plz anyone tell me how to complaint against them ?
March 2023 by Iasha Antoine
Quality jeans..... any clothing you can think of you can get it there....not a wide varity of jewelry
February 2023 by EJ Bookings
Nice, moderate and small store. There?s not a lot of selection, but it?s good for the size of the store I suppose. Was surprised to see the fitting rooms were closed on a weekday though, I understand it could be down to staffing issues but the store was dreadfully quiet! Not busy at all, I?ve been to several other H&M?s and their fitting rooms are all open regardless if they?re quiet or busy. Just annoying really when you?re walking around picking up pieces to try on and the fitting rooms are closed.
February 2023 by ANDREA WELTER
Giving H&M another chance. Lovely service and a warm welcome.
December 2022 by Usama Tariq
Good quality Product with affordable prices keep it up boys.
November 2022 by Sheila Compton
I always get most of my clothing in this shop?
November 2022 by Sheila Begum
Was absolutely amazing love there outfits
