November 2023 by Alzbeta Dudasova
I'm working till 6 pm, so I was always using the West Bromwich pharmacy as they are open till late. Since they changed the owner I being redirected to the ling. They started sending my medication to my door and didn't brother to ask if I'm OK with it! And they did it to me always when they moved me from West Bromwich pharmacy. I wasn't able to collect my medication many times for many days, and even so often, they weren't able to find my pills, and last time, they lost it!? Aperently it was delivered to me. The worst is that I did change back to the West Bromwich pharmacy many times, but for the 5th or sixth times they moved me back to them. Why? Last time they even promised me that they won't do that again. Once, I had been waiting for my medication and talking to one lady while I was waiting for my and she for hers and her husband medication. They were waiting 4 days for it, and in the end, they told her that her medication was collected. She was there before me, and I was leaving before her after long talk. I talked to their manager and he were telling me that my doctor moved to them last time. My doctor didn't know about anything. I am being told from everywhere that it is the lying doing, but I have another promise from Ling manager that this won't happen again, that why 2 stars.
October 2023 by Bingo 2020
I have been to lying pharmacy the staff are always so friendly and helpful this is a nice pharmacy thank you so much from Marie ???????
July 2023 by Md Abdul kadir
Kept waiting 48 minutes, then said some items out of stock. When I came next day keep waiting 19 minutes to serve then another 13 minutes to deliver the medicines. Very disappointed by their service. Can't believe how medicine professionals do such a ridiculous things. Their behaviour was also rude. I won't give them even 1 star.
July 2023 by L Walker
Completely and unnecessarily rude member of staff.The member of staff asked for me to clarify my address. I showed this incompetent, rude person I have a medical exemption certificate which has my name on, certificate number and expiry date.I then explained I do not like giving out for my address in a public area as it's a data breach.This rude person with no manners member of staff then tells me in a raised voice "I must tell them in advance that I need to speak in a private"This is the sort of condescending, ignorant service that was received from this pharmacy where staff are unable to communicate and wish to belittle you as a customer.I DON'T RECOMMEND THIS PHARMACY based based on today's experience.
July 2023 by Fred Mason
Never had any problems with lyng pharmacy always kind and friendly staff never no problems Goldy the lady who works there is always very helpful and gives you very good advice she does her job very well very good chemist and very helpful staff
June 2023 by Dot Morton
Excellent service at all times.
June 2023 by Dal
I can't say I've ever had any issues over the years when I've used this pharmacy. The service has always been professional with an expert feel for whatever I have gone in for. Have had to have injections here as well a couple of times and all went well with those. Quite conveniently located over the road from the health centre with nice and easy parking at the front.
June 2023 by gurvirb
My first time dealing with Lyng Pharmacy. Staff were very helpful and polite. Great service.
May 2023 by Simon Powell
went in to buy some behind the counter medicine, was refused to sell me because they said its open to abuse. so basically they took it upon their self to deem me an abuser of meds. which left me livid. never go there again. id avoid the place like the plague.
December 2022 by S A
Great pharmacy and staff are very friendly and helpful :))
December 2022 by Mohammed Omar
I was not feeling too well, so decided to call Lyng Pharmacy this morning, asking if they could deliver some over the counter medicine to my home address to treat my chest/throat infection.Medicine was delivered to my home address within 25 minutes. The delivery driver was friendly and presented himself in a professional manner.The overall service received today is Excellent and I would like to say Thank You so much for going up and beyond.
November 2022 by IAN PAYNE
Great service and very polite - will use more often ?
November 2022 by Stella Hollins
Been with this pharmacy for years and they are getting worse if I could put 0 I would
November 2022 by S. North
I've had a few issues with this pharmacy. Delivery driver telling lies, not enough medication in boxes, I have to go backwards and forwards because they don't have the medication. The waiting time is ridiculous, they shuffle around like they've got all the time in the world, over 25 minutes I had to wait the other day. Sobgyjb..
November 2022 by hii lol
Slow service I over heard staff talking personal life when had people waiting to collect and get on with their day to day activities, the opening / shutting times aren't very good either.
