November 2023 by Sarvjit Kaur
Most helpful staff came in to do passport for my daughters .Done with efficiency explained the the journey of the passport application.Also mentioned the travel money and card .I?ll know where to go for my holiday money Thank you Sav
October 2023 by Adam Graham
Was served by Sukh. Brilliant and really helpful. Many thanks Sukh. ??
September 2023 by Jay Gaming
They.should be closed down , disgusting behaviour and attitude, not to worry will submit complaint to head office , this is unacceptable behaviour,
September 2023 by Seyi
Everyone was nice and helpful
September 2023 by Nadeem Khan
Bad behaviour, rude lady behind the counter. Never recommend to use this post office. Unhelpful and despicable attitude
July 2023 by Gurbinder Saggu
Pathetic-if you dare to give feedback to person called suk he will show you the door, don?t understand how on earth these people are living in customer focus industry. Worst post office Don?t worry Suk we will never visit again
July 2023 by G Singh
Rubbish customer service don?t worry we will not been meeting again
February 2023 by Mariglen Biba
Absolutely disgusting service. Not helpfull at all.
November 2022 by Andy M
This PO is fine when it's open. It seems to pick and choose it's opening hours. Many times I've gone and it's closed which is poor when it's the central PO in West Bromwich. I would sooner walk the extra half mile down to Bromford Lane PO in Barton St.
October 2022 by Andy Myers
This PO is fine when it's open. It seems to pick and choose it's opening hours. Many times I've gone and it's closed which is poor when it's the central PO in West Bromwich. I would sooner walk the extra half mile down to Bromford Lane PO in Barton St.
August 2022 by Brian
What an arrogant woman with an attitude new square postoffice
August 2022 by Piotr Gryczka
Very friendly service. Regards
July 2022 by Trevor Lewis
I was impressed at the instant customer service when it came to all aspects of the passport renewal process - from the photograph to the form filling. I fully recommend West Bromwich Post Office and I will call again because the staff are fully attentive to customer needs. A first-rate service, I give them a five-star rating.
March 2022 by AJ Arnold
Just went in here and begged the cashier to change a 50p so I could get 20p to use the public toilets. The lady at the till of a post office refused saying they don't give change. Surely a post office can change a low amount, it's not like 50p is a huge amount.I was desperate for the toilet and I think she was way to dismissive. Extremely unwilling to help a guy desperate, I'll never go in there again, a little humanity wouldn't go amiss
September 2020 by Sarah Bird
Very bad customer service. Women always turns away customers because she hasnt a clue how to use gas top up or postal services always claims it doesn't work