January 2024 by Abdul Mumin
Enormous stores, plenty of variety. Plenty of stock.Very busy, lots of footfall. Long queues.
December 2023 by Monika Painuly
very rude & unprofessional staff on self service special girl with scarf and manager sara both was so rude not helping at all.. talk very rude like her father own Tesco.. tesco need to train & educate there staff before they put on till.. complaint been made to customer service..
December 2023 by Jane Mcfarlane
I was given a one4all gift voucher purchased from here, when I tried to use it for a purchase I was making the cashier told me they don?t accept them. Why the hell do they sell them here
December 2023 by Tejinder Bedi
I always shop at this tesco and find what I need. Plenty of parking. The trolley assistants work so hard always rushing to get the trolleys together for the customers. The shopping hours are great !
December 2023 by Cal W
I can only describe the staff here as utterly rude especially the white lady with the short pink hair and a lady called Charl. Complaint has been raised to customer services. I will never be visiting this store again that's for sure.
December 2023 by Maria Bretherton
Lovely Tesco helpful staff and polite .phone area best anywhere.food choices brilliant .big let down no changing rooms never reopened.
December 2023 by Faith Williams
Need more checks out tills sometimes there are too many people waiting in a line
December 2023 by Sanjay Chamdal
Today whilst I was at tesco in West Bromwich I was at a self service till paying what I've brought after the self checkout I noticed the security guard walking towards me he accused me for stealing the tone of his voice was timerdating I've felt scared and upset. I got frightened without proof that he should not accuse me of stealing without proof.I have special needs. I don't feel like coming into the store without my parents in case I get accused. I'm autistic he was right in my face.Avoid going to West Brom Tesco. The security guard needs to get the SACK!But I spoke to the management, and she was nice. The tone of hers is calm.NEVER GOING BACK TO THAT TESCO STAY AWAY PPL!!!
November 2023 by victoria horne
I would like to compliment Marcus one of the Trolley and basket assistants. He is extremely polite and courteous and nothing is too much trouble for him. He even helped me put my shopping in the car as he could see I was struggling. Thank you Marcus.
November 2023 by Zaakia AR
Has a vision express inside I come here for my eye tests service is 10/10 staff are great.Nice cafe inside this tesco with lovely staff 10/10 .
October 2023 by Dorothy Doughty
I ordered a small breakfast off the screen that you have to do now no one near to help as they have got rid of the staff that used to be on I thought I had correctly ordered I was quite pleased with my self untill the breakfast appeared on my table I had ordered a vegan breakfast I called someone to explain and the girl came back can't do anything sorry at least they could have brought a couple of rashers of bacon I'd paid enough for themThank you
October 2023 by Baz T
Huge Tesco, sadly lacking many products I enjoy. Store is poorly secured at times and has groups of wannabe thug teenagers roaming around it kicking footballs and generally being an anti social presence.
October 2023 by rebecca morris
It is a good size store with a selection of items however there are always queues
September 2023 by Tom Rosamond
Fantastic size shop but that?s about it, if you want a shopping trolley you have to be prepared to fight for it especially towards a weekend. Not a place to come if you want a easy shop? Also if you enjoy queuing up for hours this is the place to come probably come here 50 times over the past year and every time I have had to Que for half hour, the Ques are down the isles and not a manager or supervisor managing the Ques.
September 2023 by nitin jamwal
The store has appalling services. I visited with my family. My six year old wanted to use the toilet. I went to the toilets and they all were closed for unknown reason. There was a security guard inside who was there. I asked him and he did not quiet understand and asked me to speak to customer services.There was very less staff there. I somehow managed to open the disabled toilet. The toilet were dirty and in filthy conditions.My son looked at the Toilets and his reaction was ?yuck?. Imagine how will he project the Tesco Brand.I will never be returning there. Intact will pass on Tesco every time I see it.Look it for your self. See the attached pictures.
