March 2024 by Benjamin Bryan
ShrinkflationBurger size of my palmService is rubbish the in store is full of delivery drivers who are entitled and stink.Literally nothing about mcdonalds is any goodI dont eat this garbage but I can only make decisions for myself and sometimes family wants a burger.
March 2024 by S Murf
Slow to serve food. They seem to prioritise the delivery drivers even if they've arrived after you. Our food sat on the side for ages waiting for someone to serve the drinks and ice cream. When we finally got it, 20 odd minutes later, it was quite
March 2024 by Nasim Raja
Daw End Lane staff is really lazy.other than that McDonald itself is splendid.
March 2024 by Ethan Hoye
Every single time we order delivery with a cheese share box they forget it. So we are having to pay delivery twice because the customer service will not give us free delivery for the next order so that we can reorder the cheese box. It?s ridiculous that I am having to pay delivery twice because of the restaurants mistakes. This has happened several times now.
March 2024 by Jason Soars
Called in through the drive through at 7am, placed my order and paid immediately, my breakfast muffins were bagged immediately as I got to the window, I was then asked to park up as they were waiting for the hash browns, i was told it was going to be a minute! I pulled into the bay where I could see my order sat in the window hatch for the next 10 mins whilst other customers were being served, eventually the young lad bought my food but I said I'd like to get a refund as my food had been sat there over 10 mins, he politely said I could speak to the manager to resolve the issue, I came into the store where I was greeted by the manageress who offered to replace my whole order without hesitation and apologised, top customer service will be going there again ?
March 2024 by alf bansal
Takes to long to get served the way in is a joke too get out of macdonlds is a joke not planned very well in and out for a quick
March 2024 by graham birch
Ordered on app. Item was waiting for me on arrival. First class service.
March 2024 by Jeff Jenkins
Loads of staff, but slow to serve the customer who wants to go in and eat or collect, too busy serving uber! Just eat drivers, they should be the last to be served!
March 2024 by Birmz
Ordered an big tasty meal and two happy meals on the McDonald app and went through the drive thru, Staff was polite and quick. Nothing negative to say on this occasion.
February 2024 by Nicola Palmer
I order food through Uber eats and macdonlads in willenhall forgot my husband?s order. When I rang the lady said come and. Fetch it I can?t get out the house I explained I disabled I have the c word and my husband looks after me. The manger name lousie she said that?s not out fault I asked for her second name and she put phone down. My husband rang back very nice and she was nasty with him too and he said train the staff better we spend a lot of money here and then she said come and do it yourself.After this o was fuming I rang back and asked her senior for Louise full name and she said no ans I asked for her name and she said no and accused my husband of swearing I honestly hope these phone call are reported as I sat here and he did not swear once. This will go to head office.
February 2024 by Michelle kelly
The nicest staff team in any mcdonalds we have ever been in! Always happy to serve us! We r there a lot! Never let us down yet!
February 2024 by Janis Crammond
Food was great ,staff very friendly,always enjoy eating
February 2024 by Pawan Deep
Evening staff working very slow , I wait for 40 min for my order,but they work very very slow, specially evening manger do not take things seriously, work very slow
February 2024 by Sarah Hassall
Always have missing items from delivery from here, had 2 in a week and refused a refund both times, disgusting
January 2024 by Harjinder Singh Heer
I was parked far away and Zaara came out with the food. The sauces were missing and Zaara quickly returned with Sauces. Zaara was very pleasant, apologetic and had excellent customer facing skills. Zaara was a perfect example of a top employee with her very high standard in customer facing skills. Many
