February 2024 by Harry Mensah
Staff are very disrespectful and not welcoming. Making rude comments about me and laughing among each other. Especially the male worker. There was 2 women staff and 1 male worker at the time I went there. Never going back again
February 2024 by Steve Round
Good place for second hand phones buying and selling
January 2024 by Prabh Jit
This place has lot of cheap products. You definetly need to try it out.Bought phone and still working for 5 years. Phones are checked and great value.
January 2024 by Carmen Nicholls
Love cex always have good game and dvd selection
November 2023 by David
Very good bargains
November 2023 by Jason Walker
Quick and easy trade in and found what I was looking for
October 2023 by Medusa 13 (Nothing but the night)
I brought a phone last month but was a issue with phone I thought it was something I had done with password but after taking phone to other phone shops, they said phone Nokia and I did, Nokia said the phone was still under contract and this was the reason. However in general staff are really lovely and helpful, at one stage I don't think they were going to change it but they did I would shop there again ??
October 2023 by Vincent Coley
I have had a lot of pleasant experiences and deals with CEX in general. The only thing I would say is, when you are purchasing discs they should show you the condition. I've had to return on occasion because I've got all the way home to find out the game disc doseny't work or is scratched so much rendering the item unusable. So then you have to go all the way back to get it sorted. They check any discs when you sell/ trade items to them so it's presumed the discs are in working order when purchasing from them. They should show you the condition of any disc they sell you as standard to save a wasted journey. However that is the only gripe I have after years and years of using their shops. This review is about CEX in general rather than this store specifically.
September 2023 by Bronwen James
Staff wasn't helpful at all..
August 2023 by phantom flame752
Went in to buy a pre-owned game. I was with my son we were chatting about how to put a poster up without damaging the wall. The staff member who served us was really helpful overhearing my son and I he gave us loads of ideas on how to put a poster up. He even took the time to Google the names of products and where to purchase. Thank you to the gentleman.
August 2023 by darren evans
3 year guarantee on most stuff bargain
August 2023 by Martin Hudecek
OK but West Bromwich Walsall and bham are just better all round. Its best to think of a plan b if they offer low prices. Also bring all components as fines for missing parts can waste your time and effort.***I will now reply to the official response below my first review.I agree that the team is dedicated but there was too much passive aggressiveness from the young man where I didn't feel he offered me a chance to come back and redeem a full price. Also the queue system is poor.. definitely in comparison to the other stores.. they almost have the demeanour of passport control but this is shop (fun and alternative as it may be) is hardly on the same level.On a note of total insignificance, I had a very irate customer in front of me in the queue to offset the first two disappointing interactions at the counter. While not happy she still had a lot of charisma.. definitely brightening up an otherwise tedious day by wolverhampton standards.
June 2023 by william Smith
Gave me lots of money for a tablet and phone I didn't use anymore.
June 2023 by K
Smallest CEX, looks a mess and the staff are rude and won't rush to serve as they have their little banter
May 2023 by Phoenix BC
One staff member went above and beyond, she may have possibly been the supervisor, other staff member did not help and she made the trip not a great experience.
