March 2024 by Sue James
This hotel is very tired. The decor in the rooms needs updating. The dust and muck in the corners needs attention.
March 2024 by Deborah Tolley
Staff always friendly great location rooms always clean, room can get a little warm but room is supped with a fan which is great, always stay here when visiting family in Wolverhampton.Would not hesitate to
March 2024 by Kevin Chapman
Great location and very clean rooms.
March 2024 by Estelle Roberts
Shout out to the breakfast staff on 20/03/24 who are working incredibly hard to serve a huge number of people this morning.
February 2024 by Pavel Knobloch
Pretty good hotel, nothing fancy but price ridiculously high for what it is.
February 2024 by Dolores Dixon
Rooms: Rooms were great warm and quiteNever had enough tea coffee milk but you can get from reception
February 2024 by Mark Fairley
Awful. Arrived after 10pm and check-in took 15 minutes with a receptionist who clearly did not want to be there. Room tired and unsure bed clothes had been changed as there were hairs on the duvet.Breakfast was an utter joke- stood unacknowledged waiting for a table, and then had to ask twice to order hot food. Buffet was heavily depleted and dirty bowls out for cereal.I won't even mention the automated table booking when you phone- being Scottish, the system seems to just ignore everything I say, and no humans are available despite trying a few times. Thankfully I turned up too late for dinner and made alternative arrangements at the local McDonald's. Couldn't even get in for a pint after 10pm as the bar was shut.It's rare I criticise staff, but it appears there is a total lack of training or care at this Premier Inn. I used around a dozen premier inns last year and while some hotels had seen better days, nothing compares to the poor service here.
February 2024 by Janeen Thornton
One of the best premier inns in the country I have ever visited! With the rooms being very high standard, The service is good and the location is easy to access the motorway!
February 2024 by Gwyn Evans
The premier inn in the city centre was closed so we used the one on Stafford road north, we came in on Saturday for the game on Sunday no trains on Sunday till 9 -40 supporter's bus was 10 o'clock we live one and a half hours
February 2024 by Samuel Ré?o
Found bugs in my room. Had to move to another room after midnight. Bad experience and weird smelling rooms
February 2024 by Ganesh Sivan
Safety: There is an electric lock which is safe for us
February 2024 by K B
Had a great time there with my granddaughter from 22nd to 24th December as a pre-Xmas gift. The room was clean, bathroom too. There was no noise at night. The receptionist was very friendly and helpful. We had dinner and breakfast at the restaurant. The tomato soup (vegan) makes me want to return. Lovely atmosphere, nice decor, great food.We booked the one off Wednesfield Road but when we went there it was closed. After some phone calls we found out about the other location. We should have been warned in advance. That's my only complaint.Rooms: Kettle, teabags, coffee, sugar. Clean towels and sheets.
February 2024 by Susan Catton
Fantastic rooms Restaurant right next door. Fantastic food too.
January 2024 by Myla Etac
Booked Premier Inn City centre but we moved to North..without proper
December 2023 by Dawn Sheriff
Clean and comfortable reception staff really friendly and helpful location straight off the motorway with a beefeater next door overall a great experience ?
