March 2024 by Jolene Dodd
Conmen.Sent phone off, agreed a price. They claim it was dented and scratched. It absolutely wasn't and had always had a phone cover on.They sent pictures, I can only presume it was altered or had happened in the weeks they had it.They then offered a ridiculous £5.Don't send your old phone here. Send elsewhere
March 2024 by Nicole Hassall
Really happy with the fast process of having our terribly cracked ipad repaired We have brought and had repaired various items throughout the years. Fabulous job every time thankyou
March 2024 by Anthony Paisley
Have been offered £10 for a full working phone after it's fully charged but have to pay £10 for Return back to me
March 2024 by David Howatt
Terrible company avoid at all cost. Bought a refurbished phone via Amazon, had issues, I sent it back for repairs, they damaged the phone then blamed me. Thank goodness Amazon stepped in and refunded me. Then over a year later I get letter demanding phone back or payment of moneys I got refunded, plus the threat of damaged credit rating and lawsuit. I don?t have the phone to give them so I reluctantly will have to pay them, as I don?t want my credit messed up or to have to go to court.Pathetic really. Please don?t give them your business.
February 2024 by lorraine mcintyre
Sold me a iPhone 14 pro phone as brand boxed £1029 i paid, which turns out was pre owned as phone got cut off from T mobile. Either the origional owner hasnt paid their bill or has reported it stolen. Sent it back for a replacment. They took the screen off my original phone and put it on the repacment. The phone now has a crack on the screen. They have now told me the received it like that lol. Company is a joke. About to take them to small claims court.I can't reply to your response so putting it here. Please don't gaslight me. We've been in communication about this for 3 months. You sold me a phone at full price (same price as directly from Apple) which was boxed and unopened as brand new. It has been owned by someone before me and no you don't do checks to see if phones are still in contract as mine was blacklisted by T mobile.
February 2024 by James Thomas
Bought a few phones from Richard over the last couple of years. Great guy to deal with - always really knowledgeable and helpful. Prices are always competitive too
February 2024 by Stephen Cooper
Great price and phone in perfection condition with 95% battery condition.
February 2024 by John McDermott
Bought a 2nd hand Samsung tablet on a visit to the store. Item in excellent condition and working perfectly. Highly recommend the team providing great friendly service from an impressive facility.
February 2024 by Simon
It was the first time buying from the big phone shop I got a Samsung galaxy s20 and I have to say it was a very fast delivery it was packaged very well and the phone was marked as in good condition but it looks like new I'm very impressed and I will definitely buy from the big phone shop again in the future. Thank you
February 2024 by Aliakber Dewji
Phone arrived well packaged, fully functional, with the cable & sim-pin. Glass screen protectors may be a useful add-on purchase at checkout (competitively priced if possible) because most customers will purchase one of those anyway, on amazon for example.If it all comes in one delivery - less waste, less postage cost, more efficient & easier for the customer. A humble suggestion.
February 2024 by Richard Haseley
A Great place to get a high quality phone at a price that will meet your needs.
February 2024 by Marash 911
Well, all I can say is... very poor customer service after selling me a £1500 dodgy phone. 2 weeks following my purchase I contacted them as my screen on my 'brand new' and 'genuine' galaxy Z fold 5 was going white all the time to be told to send it off for repair!!! They are happy to take my money but not replace a dodgy phone. Will never use them again. Currently in contact with trading standards and a legal team to prevent from anyone else getting ripped off.
February 2024 by Laughing Bat
Excellent additions service would recommend to anyone
February 2024 by William Patrick O'Connor
Quoted £60 for a new enough brand new opportunity x3 find lite to trade in then cut me down to 30 when they received it even though it was spotless and working perfectly. Poor service.
February 2024 by Peter Williams
Sold watch
