December 2023 by alecalbert alec
Very busy place, especially the holiday season they don't hate phones in store.They need to order and wait about 5 days
September 2023 by csale73
They cannot help you upgrade your phone as they cannot do any discounts that you are in titled too so you have to call them on the phone to get any where.
August 2023 by ricky aulakh
Worst customer experience ever faced in lifetime
April 2023 by Dennue Barton
Very helpful
April 2023 by Andrew Evans
Went in for to buy handset in cash, expected a quick in and out visit, turned into over half an hour in store waiting g around d for systems to load etc. Not a bad experience but I was the only customer in store so would expect it to be a bit faster seeing as I wasn't setting up a contract or anything, just buying a handset.
April 2023 by Andrew James
Just had a new phoneGood service very helpful
February 2023 by Kate Heseltine
Had really stressful time trying to sort my phone I popped in here and was lucky enough to be seen by Reece who managed to sort my issues out fantastic member of staff very friendly and helpful Thank you
January 2023 by dan whale
I?d never use Vodafone again, for nearly 12 months I?ve had no signal and they won?t even chase the complaint up. I?m currently on my 3rd complaint and have been told I?ll get a call back three times this week. Never happens I?m passed from pillar to post while they take 80 pounds out my bank every month.
December 2022 by Bianka Watson
I had to come to the shop to attempt to resolve an ongoing issue with my gigacube device.I had no luck via the call centre/technical support route, so I came to the shop with no faith.The manager of the store (Tom) was so understanding and polite and professional. The other staff were full of smiles which made an awkward situation more relaxing.Left the store feeling like a valid customer ? well done team.
October 2022 by suzette anthony
Tom, I wish I could give you a zero, you wouldn't take a complaint because I have no email address. There is no customer service
August 2022 by Andrew Burton
It was very good and the person that helped me was really good and new his job very well and he did everything for me that I ask for so I was very happy with the service I got so meaney thanks to Vodafone and the staff.
February 2022 by Lewii Markelly
So fed up of this broken computer system that answers the calls they make you sit there for nearly 10 minutes before you speak a human being. So sick of this, I was on the phone for nearly 2 hours trying to get speak to an advisor about my bill, after I go through all of the steps so I can finally speak to an advisor the system keeps repeating ?im sorry for your wait an advisor will be with you shortly? or something like that. After I hear this sentence for 6 times the system then says something like this ?the call centre can not take your call at this time so please call this number 40444. Ok so I call this number and the system ask me to type my phone number in then I would do exactly that only for the system to say it doesn?t recognise my phone number. So it tells me to contact them again with this number 40444. This is so aggravating and beyond frustrating making me do this only for the system to cut the phone off because it doesn?t recognise my phone and I?ve been with this company for almost 10 years. I?ve had enough.
December 2021 by graham john hudson
Came in for a sim to fit my new phone, but wanted to keep my own phone number, the gentleman who served me did all the necessary identity checks, fitted my sim and changed my number over with the minimum of fuss.All in all an excellent service
October 2021 by Lisa Phillips
Great company to be with, I'd highly recomend Vodafone it's a great network, nevet had any problems with it, reception is always great no matter where I've been, staff are always very friendly, polite, helpful & nothing is to much trouble for them
July 2021 by Marius Spinu
This company it?s a scammerI have pay my bill on date from 2 years exactlyAnd today is taken my money from my bank accountThat?s is not acceptable