November 2023 by Helen Roach
Very comfy bed. Good, clean room and facilities and friendly, helpful staff and service. Also great breakfast at Billy's next door!
November 2023 by Lee Hart
Ok it's a Travelodge so we didn't have high expectations but:Staff smoked next to the entrance door pretty much all morning - yuk.Room was very ok but tired, no extraction, and the ground floor window is next to a public footpath.Parking was totally shared with a very busy cafe/bistro so space was tight with nothing reserved for Lodge guests (who may have bags, suitcases, etc whereas cafe users wouldn't).Not the worst place I've stayed, but I'd never stay there again.Safety: Didn't feel safe - there was a huge sign in reception warning guests not to use drugs in the room!!!
October 2023 by russell williams
Nice and quiet hotel,saw reception guy once,but not big enough for a dwarf, good sleep though, wouldn't return,
September 2023 by John Neale
Really helpful and friendly staff. The rooms in this place are incredibly dated. Looks more like very tired retirement home than the adverts that?s you see on TVThey charge a lot of money for a room and it?s definitely not good value. Stay somewhere else if you can.Very disappointing!Rooms: Very basic, old and tired. A very damp old smell to the room and the place.
August 2023 by Susana Reis
Perfect location to business travel. Big rooms and clean. Just some of the staff need to be more friendly.
August 2023 by Dave #
Nice Travellodge friendly staff, very knowledge of local pubs and takeaways.Room was clean better than the travelodge in Horsham
August 2023 by Rudolf Benadie
Five oaks Travelodge delivers the quality and standards as we always receive from the hotels. Thanks to every staff member that assisted us without hesitation. Good job Five Oaks.
August 2023 by E2896GKdavep
I originally booked a room for a one night stay, When I entered the room I noticed straight away in was 2 single beds which was not ideal for me as I am 6ft 3 it was also given the last available room in the hotel which was a disabled room, That was not actually so bad as it was nice size with good space. I did not have the best of sleep due to the size bed however the service I received from reception and Jan the manager was fantastic and sorted out complimentary voucher for the inconvenience for next time I book with Travelodge
August 2023 by ThreeBoats
Have been using this Travelodge for many years.... I can't say enough about how helpful and welcoming the staff are, rooms are always very clean. The cafe next door does a really good breakfast, best in the area. Can get fully booked, and prices are very variable.
July 2023 by T2550KXwilliamn
Staff are wonderful, however the bedding had blood stains and brown stains along with huge hair follicles between the sheets. Bedding wasn't changed the whole time we were there even with putting the door hanger out to request this. Fortunately we didn't need to sleep here, I wouldn't have been able to sleep amongst other people's bodily fluids. Dust everywhere and fly's in the ceiling light
July 2023 by John A
With family located in Billingshurst, Five Oaks Travelodge offers us an extremely convenient, yet economical overnight resting place. We are frequent visitors and always find a warm welcome at any hour of the day (no 10pm curfew as we have found at other local venues). The rooms are always clean and there is very little noise transmission within the building. With windows for ventilation (we are fresh air fiends) open it is inevitable that some noise from aircraft and the adjacent A29 is inevitable, but it is not so bad that it keeps us awake. Travelodge Five Oaks is not a 5 star hotel, but we would rate it highly within its class as a Motel. With Billy's On The Road diner next door, a good breakfast to start the day is assured which enhances the experience of this Travelodge location.
July 2023 by Amanda S
Lovely clean room with an early check in. Staff could not do enough for you, went above & beyond with the night staff letting us in our room when we couldn?t locate our key (after a couple of drinks ;) The manager Jan even offered to drive us to our car if our taxi didn?t turn up the following morning.. Would certainly book again if in the area
July 2023 by Jules Morgan
Ideal as a stop over on a longer journey. Helpful staff, clean comfortable room. Ours was at back of building and we found it very quite, so great for a good night sleep especially as a warm night and we left the window open. Has an independent diner on site, although we didn't use this
July 2023 by Hshettle
Best Travelodge! Room was very clean and smelt fresh. Staff are very friendly and welcoming, nothing is too much trouble. Lovely location surrounded by countryside. Back rooms look onto farmland. Very peaceful. Will definitely be back!
July 2023 by Dreamer731926
We enjoyed our stay, it was exactly what we wanted. The rooms were clean and comfortable, and the staff were helpful and welcoming. The next morning we enjoyed a lovely breakfast in Billy?s next door.
