March 2024 by Paul Crowley
Self service tills only, I don't work for boots so I walked out leaving my house at the counter. It's time people started waking up. These are putting people out of a job.
February 2024 by geoff keefe
Very professional care. Nice people.
January 2024 by Anne Still
Went to the pharmacy to collect my tablets they are always very friendly helpful and if there are any problems they always go that extra mile to assist.All the staff in Boots are very friendly and helpful its a lovely store big and open and good selections of all products.
December 2023 by Tony Finch
Sunday 1010 and still closed
December 2023 by onehung lo
Great store if you like being followed around constantly and harassed by the overzealous security guard, honestly the guy should be fired, if it weren't for your paying customers that you treat like criminals this store wouldn't be open and you wouldn't have a job so treat your customers better
December 2023 by Sara Adams
I love this boots chemist nothing is too much trouble for the ladies who work here. Long live Boots
November 2023 by Nigel Ede
It has a large pharmacy, and plenty of choice for men and women toiletries and fragrances
November 2023 by David Ransom
Very good store, clean & tidy.staff friendly.
October 2023 by Bee Bee
Helpful staff and good service . Some of the shelves were however scarce of goods and a lot of items seemed to be out of stock .
October 2023 by Maddie
This brand is a good brand sure, and from when I?ve talked to the staff there, they were lovely, but the security guy is so rude to me and my friend! Everytime we enter the store, he immediately starts following us and harassing us no matter what we do. We went to test some of the lipsticks because we wanted to purchase one, and he immediately comes over and says we can?t test the lipsticks and we are like ?it says it?s a tester? and then proceeds to stare at us and snatch it from us before saying okay, and then standing back and just staring at us the whole time. After some testing, we just left because we felt so uncomfortable and went to a different store for makeup. We are always extremely uncomfortable when we go. We get his job is to protect against thefts and things like that, but just because we are teenagers doesn?t mean we are thieves and need to be harassed every time. It first started (an issue with him) was when I took my sister and her friend there, and we were looking around and didn?t see anything that interested us or was in our price range so we go to leave. He then proceeds to check every single bag we had combined (like 5 bags), rummaging through them for something, and we were all shocked and they were scared. I was absolutely appalled by the behaviour, other people were in the shop and yet he decides to follow and search us?! Everyone around us was staring, some confused some just ignoring it. Not to mention, he was staring at us the whole time too, so I don?t get how he thought we had stole something since he didn?t see anything, he just basically went off the fact we were kids. My sister?s friend was so frightened, and after we left the shop he was still shaken and started crying because he thought he was in trouble for just roaming a shop. Now I have witnessed robbery in the shop/many shops throughout my life time, from a few adults, some practically in front of him, yet he never decides to follow them because they are being suspicious, he follows us. Let me repeat this for you brand, Not ? All ? Teenagers ? Are ? thieves/criminals ?
September 2023 by Janet Attwater
Fantastic, No 7 offer 3 for 2 ,+ had £10 vouchers off when spending £20 (vouchers finished today). Purchased all that I needed for a FANTASTIC PRICE & staff very helpful.
July 2023 by Jessica McClary
Worst customer service I've ever received.On Friday I came in to select baby clothes in the sale, spending over 30 minutes gathering over £100 worth of clothes, carefully selecting the right sizes per each item. I asked the team if I could leave them behind for my mum to go in the next day and purchase as she receives the staff discount. They said no problem. Unfortunately she couldn't make it down, so I went into the store to let them know, I asked to keep until Monday they said no. So I asked the manager to keep until today, they said yes. My mum has just gone in to pick up the items and they have been put back out onto the shop floor. With the team informing her that the manager said "put them back the lady can come in and complain on Monday". So clearly understanding that this would cause stress and was against what they had said to a customer. This was a wasted journey into town for my mum and was only made as the manager had said they would keep the clothes until today. This now means I would need to go back into town another day to spend more time finding whatever is left of items I'd picked. Disgraceful way to treat someone that is 8 months pregnant. Extremely disappointed. Having worked as a retail manager previously it is beyond me how someone could view this as correct customer care.
July 2023 by Sharath Singh
Excellent customer experience
June 2023 by Carmen Windsor
Don?t bother calling. They do not answer the phone. Not the pharmacy, nor general. I?m not even on hold, it?s just ringing with no one picking up for 30 minutes while I went through the loop. Boots you?re a multi billion pound company, hire enough people to answer the phone. Do better.
May 2023 by Jon Toliver Jervis
Very good and friendly optician service.Also Boots Pharmacy in Bognor Regis are always friendly and do their very best to help.