March 2024 by Alec Whitehouse
Revamped excellent work great coffee lovely staff ?
March 2024 by Alex Thomas
Very helpful and professional
February 2024 by Gary
The bognor team were more interested in their managers meeting than listening to what we asked for. Shame that they didn't put the customer first!
December 2023 by Paul Curtis
Fairly standard Costa shop, I got takeaway coffee so just had to wait in the way until it was ready, I really think they should have a designated area for waiting.
December 2023 by John brixton
Everyone?s got a favourite coffee shop mine is Costa coffee! I always go there no matter where I am, but today costa in Bognor Regis they need to steep up the training for their barista?s. As I watched the milk being steamed I could see the guy had no idea how to make coffee I complained and was offered a replacement but as I said I watched this guy, so why have another when the first was so bad!!!! I placed the cup on the side and said no more and left the shop never to return again!!!!!!! To the shop awful ?
December 2023 by sandy aspland
Lovely vegan sticky toffee latte!
October 2023 by Gal Wilde
Quite busy, staff pleasant, coffee hot. A nice place for a quick bite and gossip.
September 2023 by Alan Manton
Not terribly happy service staff here! Maybe I hit a bad day?
August 2023 by KittyScout_
Awful service. They did not call my familys drinks so we could not see them due to the people infront of us, meaning they went runny. My mango bubble frappe was over a 10 minute wait. When I asked if it was being made, the "maestro" with medium length hair and a beard acted rude, slamming things and angrily shouted my drink out even though I aimed to apologise to him. The boy on the till "Jack" could have helped but instead only stayed on till especially with a "15 minute wait for cold drinks". I understand each member of staff has their own station but he could have helped with the speed of service. The bigger lady with the ponytail needs to watch her anger, her rude remarks to the delivery driver could be heard from across the shop and her anger made the environment uncomfortable. I work in hospitality and understand how difficult it is when short staffed but the staff need to improve their service. No costa branded cups either
August 2023 by Portia Parla
Since the refit the atmosphere is such a great welcoming environment to work in every week as well as catch up with friends. Amy has worked so hard every week to give her all to every customer and create a sense of community in store even during big layout changes and staff shortages! I think the bathrooms need updating next and maybe a touch warmer on the air con but that?s really just my preference also having the m&s food options for kids would be a great addition.
August 2023 by Robert Hughes
Polite and great welcome from the staff. Also helped. Me download the app for. Costa bran rewards.Good coffee and pleasent service on each occassion
July 2023 by Becky D
Queued up to pay for food and order hot drinks. Staff said we couldn't use costa money off food voucher as they were 'off line until friday'. This would also mean I was unable to use my drink reward voucher / app but the man in front of me was able to scan his app... get the feeling they just didn't want our custom if it involved using a discount!! Won't be returning
June 2023 by Becky Day
Queued up to pay for food and order hot drinks. Staff said we couldn't use costa money off food voucher as they were 'off line until friday'. This would also mean I was unable to use my drink reward voucher / app but the man in front of me was able to scan his app... get the feeling they just didn't want our custom if it involved using a discount!! Won't be returning
June 2023 by Rich Plank
Seems odd we're told we can't have China cups because they're short staffed, but I can see three staff working and another sat having a coffee with a China cup while working on his laptop. Bad for the environment I'd say. My son tells me all the Costas in the Bognor area are doing this at the moment!
June 2023 by melanie howland
Needs happier staff and a good clean!! A let down for costa!!....now it's 2023 and so much improvement in this store...now I can say clean and friendly place ....well done bognor Costa!!!
