January 2024 by Karl Brydon
Great service and friendly staffReasonable prices
January 2024 by S West
Called them today as had issues with brakes. Firstly I contacted a few local places but as it was just before Xmas all turned me away as too busy, not this place.John answered phone and said although they didn't have time to fix they would check to see car was safe to drive over Xmas period, what a legend.When I arrived he did just that.Great service even the lady offering me to bring my dogs in whilst they looked at my car.Will defo use again the staff are a credit to you
January 2024 by Rob Clegg
I have been using this garage since I moved to Burgess Hill five years ago. I have always been impressed by their expertise and honesty. I trust them entirely. I had really difficult experience with my car recently. Hi Q were incredibly supportive at a time I really needed advice and a solution for my car that had a manufactures fault. I like to say thank you to the suburb mechanic Donna who was so kind, patient and knowledgeable when I was having the worst possible day trying to get my car back on the road as I need it for work.
December 2023 by Brad Walkhouse
I?m afraid it?s three strikes against for me at HiQ Burgess Hill.- Difficult to contact- Challenged on how well I knew ?Neil? (really missing Mark!)- Booked for a part replacement, arrived to have it fitted to be told they ordered the wrong part and the part isn?t available full stop. It?s a newer car, I found the part myself in 3 minutes online searching. Was told to try Railway Garages!!Sadly moving on to another garage.
December 2023 by Peter Grant
First time I dealt with them the experience was faultless but then the manager, who was renouned for his honesty died and with it the service.Went to have rear brakes done. They moaned they couldn't do it in a day because the bolts were rusty and difficult to remove so in desperation I told them to cut them off. So they charged me an extra 80 quid and I bet they never had to cut them off. Told me the locking nut was rusty and made a big drama out of that but when I tried it on the wheel the lock nut remover was a perfect fit. Replacing brakes isn't rocket science but this lot pretend it is and those with little knowledge know no better.Then they tried to sell me 4 new tyres when the tyres passed the MOT 1k previously with one advisory.Then the guy said he hadn't road tested the brakes but said they should be alright and to be fair they wereHad the front brakes done elsewhere and they had no problem removing the old brakes and did it in an hour. Usually it's the front brakes that have most wear but no alleged issues with seized bolts by other garage.I know a few other people with gripes against this outfit. Initially you can get away with these practices but people will eventually find you out and you lose your business. So it's not clever.
December 2023 by Geoff Richards
Quick and efficient service from helpful staff
November 2023 by Angela Newton
Fast Efficient Service with Polite & Friendly Staff. Not expensive for the work carried out. Would recommend
October 2023 by Peter Groves
Good service. Took a little longer than I expected but kept me informed of delay
August 2023 by Amanda Rogers
Excellent service and advice. Friendly management and staff.
July 2023 by Robert Josephs
Excellent, first time I have been here, friendly , knowledge and advised me I only needed one tyre changing rather than two, wouldn't hesitate to use again.
June 2023 by Stella Daniel
Lovely lads able and willing to help me out in a bind, as well as tyres they do all sorts of repairs, let's keep it local folks!Great service, decent prices old school helpful attitude, didn't need a bleeding app! Yes then! I will defo return
March 2023 by Adrian Breading
HiQ have consistently provided good service and decent prices. It has been refreshing to find a garage that tells you honestly what repairs are actually needed instead of an unhelpful list of 'advisory' work from the dealership. Thank you.
March 2023 by Tara McNamara
Everyone really friendly and overall good service. Will be going back
February 2023 by Andy Robus
Didn't have correct size tyre in stock at 9.15am but made a call, got it delivered and was fitted by 1pm as promised.
January 2023 by richard thomas
Incredible service , I would not use anywhere else.
