March 2024 by Karen Johnson
Terrible experience here today that left me feeling totally confused and agitated, and spending £45 more than I expected, just to get out of the shop. Two assistants, Claire and David, were marvellous and highly professional, but the girl that I was given to measure me up for my second pair of glasses under the Buy 1 Get 1 free scheme totally confused me and very nearly left me with a bill for an extra £325! (I was expecting to pay £50 for polarisation, as explained to me and written down on my previous visit when I ordered my first pair of glasses. ) The assistant I had today constantly talked about her experiences with her glasses, her dog and the beach, was unable to operate the system correctly, and then said that the branch had had problems with staff fraudulently logging into the system as someone else - hence why I had been told the wrong price of a second pair of glasses. After discussing the discrepancy with her ?director?, the price came down to £95 (still £45 more than I had been led to believe). I have rarely felt so flustered in a shop. It would have been far more professional had the ?director? come over to talk to me about the situation rather than hiding behind a pillar.
March 2024 by michael duck
The people here are just brilliant and I recommend having the OTC test as it flagged up a potential problem on a previous check up. Still providing a friendly professional service from a welcoming team whole process is a pleasure.
March 2024 by Sheila Clifford-Smith
Excellent service all round, especially my eye test. I was pleasantly surprised that everything was first class from start to finish. Welcoming, helpful, all clearly explained, hygienic and pleasant rooms and eye test equipment. Thank you. I can recommend Specsavers Burgess Hill with confidence.
February 2024 by Zara Bird
Friendly, knowledgeable and thorough. You feel safe in their hands
February 2024 by Keith Low
The staff were extremely helpful I was really impressed by their ability and skill.I would like to thank them all!!!
February 2024 by Lucy W
Lovely staff in here, good selection of glasses. Felt well informed about process of child's appointment etc.
February 2024 by ömer
Avoid. They couldn't do my eye glasses properly. The vision was very bad. The optician forced me to rebook another appointment in a different time with a very rude manner.
February 2024 by Sharon Fernando
Fantastic service friendly staff
February 2024 by ablobfx
Grace, the manager and her colleagues were all really helpful to try and get me the cheapest offer. Friendliest staff and best service from any store I've ever been to. Thankyou
January 2024 by sasha davis
All round, everything wonderful
January 2024 by Campbell McBryer
The Staff in Burgess Hill are always so lovely and friendly. Thank you.
January 2024 by Diane Clark
A perfect experience all round - thank you. I love my new glasses.
January 2024 by Gordon Bushell
Great place to have your eyes tested. They go above and beyond for you.
December 2023 by Liz Hall
Great service at Specsavers Burgess Hill. Highly recommend them.
December 2023 by Anthony Price
I was under quite a time restraint for getting new glasses for PCV driving . The staff and the optician were very understanding, made me feel relaxed and were helpful.I hate having to wear glasses, however they are a necessary evil for work. However SPECSAVERS have a great range of frames at good prices, so no need to break the bank. And came with my choice of colour of box, which was a nice touch.