March 2024 by Steve Lassman
And excellent experience, Alison and the team did a great job in helping me select my new flooring. Can?t recommend them enough. Really looking forward to having it fitted
February 2024 by Katie Hughes
I haven't had my carpets fitted yet but I'm very impressed with the customer service at the Chichester store. Every time I phone, they are super helpful, fully informed and on the ball. I wish all customer service teams were like this!
February 2024 by Zach
A truly excellent experience with this Carpetright store. Friendly and knowledgeable staff, who explained things clearly and left me without any doubts on my purchasing choices.
February 2024 by Oliver
Lovely store with really helpful and friendly staff. Extremely happy with their service and my carpet. They made it easy from start to fitting. 10/10 highly recommend
February 2024 by Laura Hall
great customer service and were helpful in picking a carpet.
February 2024 by Findlay Chiddle
Harley welcomed me and was very kind, he was helpful and answered all my questions!
February 2024 by Fin Hughes
Harley provided me with great customer service, and was very knowledgeable. Carpet arrived quick and was fitted nicely!
February 2024 by Ky New
Just bought a new mattress from Carpetright where the staff were extremely helpful and accommodating, especially Michael. They gave us a sale price which had recently expired and our new mattress was ordered within minutes. Thank you Michael and your manager.
February 2024 by Stephen Gilbert
Staff are amazingFriendly have amazing knowledge on the carpets and other flooringReally helpfulDefinitely recommend Chichester Store
January 2024 by Megan Hayes
05/01/2024 - Absolutely amazing experience with Capetright Chichester, Fitters arrived on time and got straight to work with no time wasted, took approximately 4 hours to do 3 rooms plus hall, stairs and landing. Carpets are excellent quality and will absolutely be using Carpetright for future work. ??????????
December 2023 by Matthew Bond
Great visit on a rainy day. Excellent staff who all interacted with us over a carpet, more than happy to help and delivered a great service. Easy to find what we wanted despite a large selection to see. Thank you all.
December 2023 by Will
Avoid if you actually want a carpet within a reasonable time frame. 2 months wait for a new carpet because they sold it not checking stock levels. I was left with no carpet as I'd ripped the previous one up after they set the delivery date. Even the fitters they use admitted carpet right were always messing up.
November 2023 by Lauren Hall
We are very upset by the way carpetright have treated us as customers. From branch to head office. Their customer service is shocking.We have had nothing but problems, from 3 faulty carpets to being told we would get a refund on the phone and then it being backtracked when asking for it in writing.Having to chase the store on numerous occasions and getting nowhere. We started the process back in April and we are worse off now then when we started. We are now looking into legal action for the amount of money they have taken from us and not forthcoming in returning. We have paid fitters but still have nothing fitted, Bare floors with gripper rods and staples everywhere. We have emailed head office 4 times. We have had 2 responses, 1 trying to send us back to the store to rectify it and then to tell me we would hear back from them in 5 days. That was 18 days ago.We have been treated appallingly and would never use carpet right again. It?s a shame as we have used them before and had no problems and would have continued too but they have given us nothing but stress and anxiety.
October 2023 by Callum St John Grew
Michael from the Chichester Carpet Right team was very helpful, helping us to choose our dream Carpet.
September 2023 by Carly Turner
I came in with my mother and she wasn?t sure what she wanted. The staff in the chichester branch were very helpful and patient while helping her choose her carpet