December 2023 by Chloe H
Great service. My daughter fell in love with 1 of lady's fitting her new wellies. Wasn't dragged out to make us spend more which I've found with other places so that was a big plus. Very good with toddlers/kids here, definitely recommend
October 2023 by Forbes Bricka
Rabesha (I believe her name was) was very helpful and patient and although they didn't have the size I was after in stock in store, she checked the stock levels of all the others just incase I decided to go for another option.
September 2023 by Farshad Ahmadian
Unfortunately, they did not have the correct shoe size, so they were trying to fit the kids with a size up shoes and put an insoles in to have them fit!!!The whole idea of Clarks was to have the kids' feet measured and have the correct size shoes fitted.
August 2023 by Amy Victoria
had a great experience here. the sales assistant Molly (i think that was what she said her name was) spent so much time making sure my shoes fit perfectly. i never felt rushed or like i was taking up too much time. thank you molly for making it such a fab experience!!!
June 2023 by Simon Mariner
I like Clarks shoesSeem to last ,well madeService is good
May 2023 by Karen Toomey
Very good customer support. Helped me find my children school shoes. Friendly and helpful especially Megan and Anna. Calmed my boy down when he was nervous to get his feet measured. Music was a little loud but apart from that, all round good service.
May 2023 by Tina Gray
Got me 2years old granddaughter shoes . Were nice staff and reasonable prices.
April 2023 by Olivia Batten
We went in to get my kids some new shoes for school, Eleanor took amazing care of us and was a big help with getting their feet sized. Truly amazing service here today!
February 2023 by Peter Elliott
Pretty shocking service so far. First order couldn't be found at the shop. After 1hr 20 mins of waiting for customer service they agreed to send the order again but to my house. This order was never dispatched. Its been a few years since I ordered from Clarks who used to be great. So far I'm not impressed.
January 2023 by Tracy Tuvey
Popped in today to my local Clarks Shoe Shop (Chichester)as I have badly behaved toes! & really struggle to find comfortable shoes :(But was served by a really lovely friendly young lady called Megan nothing was too much trouble she found exactly what I needed perfect Boots! Thank you so much what a nice experienceI hope she gets the recognition she deserves for being so cheerful & helpful in her job :)Merry Christmas Everyone!
December 2022 by Joe Stevens
Very helpful and ensured that we bought the correct fitting shoes. We're glad they took the trouble.
August 2022 by Hannah S
AWFUL.If you?re child is a bit anxious about shoe fitting don?t go here. My daughter got very upset at the thought of changing her shoes and the shop assistants made us feel very uncomfortable. My husband apologised as we left, and they were all huddled talking about us and looked at us in disgust. We bought a pair of shoes out of despair and the size wasn?t even right having been measured. Would NEVER go back. Think they need some training. Same lady who served us was dealing with another child before us and said you can walk out of the store in those, to which the parents uncomfortably had to say sorry but we need to think about it, causing the boy to be upset. Once they left, we heard her grumble about them too. Not very professional. Made to feel like bad parents, with a sad toddler.
July 2022 by Gemma Joyce
The young lady that measured and fitted my 12 year old son today was so professional and helpful. Thank you.
May 2022 by Ganna Kondratenko
Very pleasant seller.Helped choose
September 2021 by Elizabeth Joseph
Booked for kids fitting, was busy but was seen at our time Slot. Good fitting, staff were very patience with our young daughter who was not cooperating. Bought some lovely little first school shoes, fit well look sweet. Very expensive though but if the shoes last the whole school year then I guess price per wear is acceptable. Would have liked advice on how to care for them as patent.