March 2024 by J
I had one really bad experience where I was shouted at by staff for complaining of being hurt and for asking the nail tech to follow the design and not freestyle. Since I have steel returned in hopes they would redeem themselves as I have been a customer for 6-8 months now. The last time I had returned one of the other nail technicians started talking about me to a customer right in front of me. Saying she complained about the services so why is she back if she didn?t like it here. This made me feel so uncomfortable and I explained I did have bad services but does he think I should?ve been treated like that. He ignored me. And I felt uncomfortable the whole time until my nails were done. This is now my second bad experience and I am very disappointed. They pick and choose which customers they are nice to. I?ve seen it myself but as they weren?t rude to me until now I kept coming back. It?s safe to say the attitude and experience I have had means I will not be giving them another chance.
February 2024 by chipmunk 142
This is fill! They got me in right away, no appointment or wait! They are in a cool spot. Amazing color selection. Kind and respectful staff. The man took his time and knocked it out of the park! I can not believe how well he filled in my nails considering they were done by another tech originally. Fair price as well.
January 2024 by Meral Optimum
I had gel for 2 week ago stillStaying on my nails they are amazing professional and quick I recommend it for every omen ??????
January 2024 by Jaaziah Gordon-Douglas
I am so upset ,displeased and disappointed. I have been coming here for about 5/6 months now and getting both a full pedicure and biab set. I usually go to a lovely lady that does them fine with no problem. It?s usually a nice environment and they make jokes and I leave feeling happy. Unfortunately today someone different did my nails and he was rude and hurt me multiple times until I had to leave before my nails were even completed. He held my nails tight to the point it was hurting me and also hurt me with the drill. I said ouch! He wasn?t following the design and when I asked him to follow it he said he doesn?t need to. At this point he told me next time go somewhere else. I am paying for the design so I shouldn?t be told to go somewhere else. He then got up and said he?s not doing it anymore. At which point I payed and left because a loyal consistent customer should never be treated this way and no business should have staff that will treat u this way. When I told him this he said ?ha you come here Everytime ? So why don?t I remember you?. I am so unhappy and will be taking myself elsewhere moving forward
December 2023 by Laila Farah
Really disappointed. They wouldn?t ?paint? on a white tip onto acrylics as they don?t do that anymore due to it chipping when people left the shop so I could only get white acrylic tips which were awful. Seems only regulars get the normal price for nails. If I wanted pink polish it was £42 compared to £30 for clear, how is that justified? If I wanted shellac they wanted £47. I overheard an ?regular? talking and she had hands and feet for £40. Anyone who didn?t have cash they made leave something of value while they went to get cash! Really hated the overall atmosphere, couldn?t wait to leave! Absolutely hate my nails and wish I had listened to the bad reviews. I will never come here again.
December 2023 by RedGemGaming
lovely people and wonderful skills made me feel so welcome definitely coming back
November 2023 by Paige Scutt
Went in for my birthday nails today. Guy was rude, hurting me, being rough and got angry at me for flinching when he shaved my skin with a tool. I was overcharged for my set and the quality weren?t the best. Not worth it. My nail on my thumb is wonky and crooked. Won?t be going back which is a shame. Sent a message to address how i felt to which they ignored. Wouldn?t bother using them ?
November 2023 by Sue Terry
My grand daughter had her nails done, awful job and very rude people
October 2023 by Cheryl Pierce
Yet another set of beautiful nails thankyou so much ?Service: Sculpted nails
October 2023 by Plum Tart
Rude staff - especially the younger male who is also terrible at doing nails.
August 2023 by Amy Smith
Omg! crystal nails is so amazing, I espacially Tommy he?s my favourite, new best friend, I also like he?s wife Helen and Jon and Vanessa so nice too and long is funny
August 2023 by Susan West
Very disappointed obviously money more important than people waited to long obviously overbooked no apology will never use again even though I made an appointment.
August 2023 by Amy
Do not recommend. Although I've been before, today I had 2 appointments booked for pedicure. We waited 10 minutes. Someone before us had booked and been waiting half an hour. So they were obviously running behind and taking walk ins despite people having a booking. This is bad service and although it's a popular salon if you keep this up it doesn't look good, you just lost 3 customersService: Pedicure
July 2023 by Samantha Clue
I wouldn't go anywhere else to have my nails done i have been going to Jon and Vanessa for years now, I have my hands and feet done and always get compliments about how lovely they look! All the staff are sooo nice and friendy. Highly recommend.
June 2023 by brenda Beck
Fantastic well pleased
