March 2024 by Gary Smith
Popet in the Chichester store today was welcomed by Kim very polite and helpful even cleaned my chain got exactly wot I wanted at a fair price while I was waiting spoke to jess and Laura very nice to talk to staff members like these are a pleasure to no I will be buying from them again
March 2024 by Paul Edwards
Extremely happy with the service from Gold Arts Chichester. Mark Weeks was very helpful & ensured my watch was adjusted to fit perfectly. Many thanks.
March 2024 by Andrew Pocock
Wonderful vintage jewellery. Some rather nice watches too. They will always get items over from other branches so it's well worth a look on their website. Kim is knowledgeable and lovely.
December 2023 by Paul Stanley
Lovely people, so polite and great prices.
May 2023 by Julia Vickers
A big thanks to Matt at Gold Arts Chichester for making me the most beautiful eternity ring that I thought wasn?t possible to be made! He made the whole process from the start to the end so easy, he was so lovely to deal with and the price was really reasonable for the effort and the outcome! Will defo be visiting again when I want another ring!
March 2023 by Paul Dartnell
A bit over 6 months ago I purchased a bespoke engagement ring for my now fiancée, I was delighted with the help that I received from the team at Chichester as well as Charlotte in the Brighton branch. As for the ring, I was speechless when I first saw it, and my fiancée fell in love with it too. I couldn't recommend Gold Arts enough for their commitment to my needs and services.
January 2023 by Anne Balmer
Needed a repair to my Tiffany bracelet and Matt (the repair man) had a look at it and repaired it then and there at no cost. Thank you Matt much appreciated. Would definitely recommend this jewellers. Very friendly staff
December 2022 by Jonathan W
When I entered the shop at Chichester I was served by Mark - He had a welcoming look to him which instantly made me feel at ease! I can't put into words how professional and friendly he was. I was purchasing some pearls for my mother and Mark and his college Laura went above and beyond in making sure the correct ones were purchased. The whole team in the shop took an interest and put their views forward and honestly i left the shop with a big smile on my face. I will be telling all my friends and family to pop in! Thanks again
December 2022 by Jane Jen
Telephoned and spoke to Katie today regarding an item in store which I wanted to purchase and be sent to my home address. Internet issues were unable to prevent the item being purchased it will be posted within 24 hours. I really appreciate the personal service provided Katie went the extra mile to help me today - I love an independent store always makes me feel specialThank you SO much really appreciate your excellent customer service.
November 2022 by Isobel Barnett
I had been contemplating having my late mothers wedding ring remodelled. I had discussed with various jewellers but none had given me the confidence that I would get exactly what I hoped for.I met with Matt at Goldarts Chichester and immediately knew that I wanted him to remodel my mothers precious ring.Matt was lovely, very sensitive and kind. Matt suggested that Orange Blossom design was very pretty which was perfect and very meaningful as my mother loved miniature orange trees.I am so delighted and grateful for my beautiful remodelled ring. It is absolutely perfect, I could not be happier with the end result. It is so comforting to be able to wear my late mothers ring everyday but also to have a ring that is so pretty.Matt also sent a video of my mothers ring being melted down and kindly engraved the ring inside for me. The cost was very affordable it was all meant to be.Thank you Matt for your professionalism and for remodelling my late mothers ring that I can wear and treasure forever.
November 2022 by Alex
Customer service is what makes the difference. Everyone knows the price of things, no one knows the value.I went into Gold Arts in Chichester looking to buy a watch for my Mum's birthday. I found the level of service offered by Katy to be excellent. She was both attentive and genuine, offering sincere advice and taking a real interest in the gift that I wanted to buy and the context of the occasion.Katy also offered a fantastic level of aftercare, and I really felt valued as a customer and listened to. This is in stark contrast to other shops that I visited.In the end, I walked away with not one, but two stunning gifts for my Mum. I probably got carried away, but it was worth it to see my Mum smile when she opened her presents.Shopping can be stressful, so I appreciate good customer service and I found this in abundance at Gold Arts.Thank you Katy.
November 2022 by Stella Prestidge
After seeing a ring I liked in the window, I went in and spoke to Matt (the jeweller) about what I was looking for for my wedding band. He was really helpful and friendly and I was told my ring would take a few weeks to make.I picked up my wedding band today that Matt kindly made and I love it more than I could of imagined. I can't wait to wear it everyday.Thanks so much Matt! I will definitely be coming back for anything I am looking for in the future.
November 2022 by Ashley Butt
Gold Arts excels in service and provided absolute exclusivity! I used Gold Arts to purchase my Fiancées engagement ring and Mark was able to guide me through my options and provide me with the most stunning ring to suit the style I wanted. He was extremely patient and attentive to my requirements before and after purchase, very friendly. Laura the manager was fantastic at providing guidance where it was needed and nothing was a problem from providing the best ring box and bag and organising the valuation ensuring a swift transition between handing over and receiving back. (The valuation service is incredible, definitely worth doing as it comes with official documents presented fantastically well with full details of the piece jewellery, allowing a confidence in insurance and something to keep along with the official cert). Jess was also really friendly and helpful at taking my queries over the phone and in store. Thanks to the whole team. The shop is high end, I highly recommend.
November 2022 by Lo Fowler
bought something that at this moment in time is still a secret, but the personal and friendly service that I received throughout my dealings with Gold Arts, is why I will return and recommend to others too. All the staff are wonderful, in my experience, and very knowledgeable. If you're lucky enough to have Katy serve you, then you'll get the very best customer service
November 2022 by Helen Vangrove
I went into Gold Arts in Chichester today with some questions about selling some silver jewellery I had; even though this was of no financial benefit to them, Katy took all the pieces and spent time looking through them and identifying the Tiffany and George Jensen for me and that I should sell each piece separately instead of scrapping it all. Annie who was also in the shop was also a great deal of help as to where to sell the pieces etc and I was so grateful. Cannot thank them both enough and it was so refreshing to have people that really are interested and help when you are in a shop, especially a jewellery shop. Thank you both and could not recommend this shop enough and I will certainly go there again when I need to purchase or repair any jewellery.
