November 2023 by Roger Boulton
Just dropped off a jacket this morning (3/11/23) for cleaning at the Chichester Sainsbury's agency and the young member of staff was utterly rude, surly, abrupt, didn't say "please" or "thank-you", hardly even looked up, didn't offer to let me know when it would be ready - just dropped the ticket on the counter - I had to ask. I was on the verge of saying something, but knew that this would clearly offend him/her and I would be the one ending up in the dock. Next time I take an item there, if I see the same person behind the counter I will turn around and leave immediately. There used to be a really nice, polite and helpful chap there; please bring him back.Service: Special care fabric cleaning
August 2023 by Neil Mitchell
Kept waiting for 6 minutes to be served - said ?hello? a couple of times but to no effect. No bell or buzzer available and certainly no staff. When staff member did arrive they could not have been less interested - handed over goods in most perfunctory manner. Is there no ?front of house? training available for this person? Everything about this person screams?I hate my job?!
November 2022 by Kate Chatfield
I took my wedding dress in to be cleaned and couldn't have been more pleased with the service.Very friendly staff, a very reasonable price, quick turn around (1 week!) and best of all, it looks brand new. The staff took such great care of my dress and after hearing horror stories from other brides of places they sent theirs for cleaning, I'll be pointing anyone I speak to in the direction of Johnstons Chichester in the future.
August 2022 by Andy Cecil
Good service ready on time me nothing to much trouble
July 2022 by EJ Mardell
Took a suit to be pressed and dry cleaned, when I got it back it was stuffed between so many other customers garments that whatever pressing they did was ruined, they also didn?t line up the trouser pleat so I ended up with two lines down the front of my trousers
July 2022 by Jenni Tarbutt
Previously, at a dry cleaners in Midhurst, I had a Mulberry silk Duvet completely ruined, then had a dreadful time trying to get compensation. I am more than happy to say I recently had a Mulberry silk Duvet laundered at Johnsons branch in Chichester and the young lady [down from Borden] gave exemplary service. Not only was the duvet washed and dried correctly but when I collected it the following weekend and dropped off another one her knowledge and advice was extremely good. will definitely return here.
April 2022 by Kate Mills
I took my wedding dress in to be cleaned and couldn't have been more pleased with the service.Very friendly staff, a very reasonable price, quick turn around (1 week!) and best of all, it looks brand new. The staff took such great care of my dress and after hearing horror stories from other brides of places they sent theirs for cleaning, I'll be pointing anyone I speak to in the direction of Johnstons Chichester in the future.
April 2022 by Rob Seaman
Took four shirts in and they were ready the same day. Look d awesome and spectacular service ??
July 2021 by Alita Gray
Really good service. I had alterations done to a coat and service washes. Very quick in both departments. Would recommend.
September 2020 by Sid Hubbard
Visited last week to for some curtains, duvets and a dress cleaned ready for Christmas. Got a call the next day to say the item were already!! Great quick service. Plus I managed to get my keys cut there too for my guests!
April 2019 by Nicola Ellis
Needed general service wash the staff were utterly rude and unhelpful. Clearly only want to accept bed linen. Previously used to use for duvet cleaning but will never use again.
October 2018 by Kevin de Boom
15 minutes before official closing time no one to be found! Absolutely unacceptable. Iâ??ve used them a couple of times for small repairs and stain removal and usually I had to point out why it wasnâ??t done right. This however really is the last time I ever use Johnsons services.
October 2018 by Kevin Jones
If I could give 0 stars, I would!
October 2018 by habafatschko
Very good service in the beginning but after going there for the 5th time completely useless.. Completely ruined a 90 Pounds tie and messed up 2 suits. Good for shirts but nothing else.
October 2018 by Lisa S
Used to be ok but recently run by rude staff. I have had my laundry turfed out in the counter for inspection, bags not ready for collection with no call to warn me kf the delay, and the ironing is awful, my sheets come out looking like used tissues. Have been offered a free service but I'd rather not return ever again. If I could give minus stars, I would.
