March 2024 by Jacqueline Daye
I am Coeliac and had the most amazing Pizza last night. Nothing was too much trouble and I also managed to have Dough Balls - thank you Pizza Express. Our waitress was absolutely lovely also and actually usually works in the Arundel restaurant but Chichester needed help. Unfortunately I didn't get her name but she is a great asset to you. Thanks again, I will be back.Dietary restrictions: Gluten free options are very good. Even the Dough Balls are delicious.
February 2024 by Chloe Sibley
Wasn?t impressed to wait an hour for a pasta dish that was over cooked and under cooked all in one. Waiting staff were rude and the atmosphere wasn?t great. Won?t be retuning to this one!
February 2024 by Richard Fothergill
Think this franchise is a poor one which is a shame as PE used to be an institution. Bombarded with marketing we made a booking. Waited say 3-4 mins for a table, which had food on the floor, moved tables and then sat there while the staff moved shelving around and served at minus 5 mph. After 10 minutes we gave up. In South Street there are 3/4 other brands serving pizzas and frankly better. Sorry it was nice knowing you.
February 2024 by David Stares
Nice friendly service with reliably tasty food. The dessert menu is worth a visit to Pizza Express alone.
February 2024 by amelia cooper
We waited over an hour for a portion of dough balls to arrive to our table, and then had to wait again for our pizzas to arrive. When our pizzas did arrive we found a hair on one of them. Our server did take the pizza and got us a new one which was better. We also asked for chilli oil and did not get it, as well as a salad which we did not receive. We complained to the manager at the end of the meal, who was very rude and unhelpful. Overall the experience was very negative.
February 2024 by Imie Potts-Thomas
What a terrible experience. Upon entering, we were not informed about a long wait, which was approximately 1 hour for the first course. Throughout the service, the chilli oil and salad we ordered were forgotten. When the pizza arrived, we found a thick black hair partially under the cooked cheese on one of the pizzas, seen clearly by 5 of us. However, when we spoke to the manager about this, she was incredibly rude, insisting that we were informed about a 45 minute wait and that they couldn?t find the hair. If only I had taken a picture, but when we went to complain and show the waiter initially, he did not look at where we were pointing and took the pizza immediately. We assumed that due to this terrible experience, we would not have to pay for the hairy pizza and may also have a discount for our negative time. But, due to the argumentative manager who did not give us the time of day and avoidant waiters, we did not receive any hospitality or understanding. I am horrified by this to be honest, as I have never known staff to argue with customers that their mistake never happened, especially with something as significantly unhygienic as a hair. We will not be returning.
December 2023 by Natalie Smith
My son has coeliac disease so eating out is tough and finding somewhere that does gluten free pizza is extra hard. Fortunately Pizza Express is able to accommodate and its great we can eat out as a family and my son doesn't feel left out. On arrival we explained the gluten free requirements and they reassured us of their procedures to minimise cross contamination. My sons food was brought out in advance to again minimise contamination from handling. My son was very happy with his doughballs and pizza and he can be fussy. We all enjoyed our meals, service was quick and good and we enjoyed a nice family meal out. Pizza Express will be a regular for our family.
December 2023 by Pipsyanne
Very nice and helpful staff Restaurant had few customers although other local venues were only accepting those with bookings My daughter had a.pizza whilst I chose melanzane, a dish I have eaten many times before It was served very hot but when ready to eat had a very strange flavour and I could not eat it Staff very quickly accepted my view and returned the dish to the kitchen and offered an alternative. Staff were very apologetic and explained it was a new recipe which in my view should be reviewed as it is horrible
November 2023 by 569suzannem
We came to Chichester for a birthday weekend and to take the bus to the sandy beach of West Wittering. We were spoilt for choice for places to eat here but decided on Pizza Express because its consistently tasty. This branch did not disappoint! We received a lovely warm welcome, it smelt so good, had nice lighting and the food was delicious. I am normally so happy that I can still order the retro Four Seasons pizza but this time spotted a king prawn pizza. Oh my!! On a thin large romano base this was utterly heavenly! The dough balls were piping hot, the bottle of montepulciano was delicious and a perfect temperature as usual. We turned into animals and made utter pigs of ourselves by ordering desert-chocolate fudge cake and Billionaire's pudding, all so yummy. Our evening however was made perfect by the delightful and charming waitresses Elaine and Kerry, these young ladies were so attentive and lovely. A huge thanks to them for making our evening so very special.
November 2023 by Josh Kelly
Spot on as usual. Came here for a friend?s celebration, food was perfect and the waitress with black hair and glasses was a credit to pizza express with her service.
November 2023 by John Henderson
Excellent food, attentive staff and good prices.
October 2023 by Alexandra Fraser
Appalling service. Came on a Sunday. We were not given menus for children when we sat at our table nor crayons, waited a while until one and seems like only waitress came over to take the order which we couldn?t make as we didn?t have menus. We had 2 full sets of cutlery, and one additional knife between 4 of us. No water was brought to our table. My Rose was warm. When eventually we got our starters the mains arrived without side salads. We asked twice for a salad, the manager said he will take it off the bill but it was not taken off the bill when it was time to pay. Poorly managed place. Shame. Won?t be coming back.
October 2023 by Corrie Fraser
Not sure what was going on tonight as the place was probably a quarter full tops yet the service was appallingly slow and unprofessional. We arrived and were told food would be 40 minutes. We were placed at a table and then not served any drinks for about 15 minutes despite being the only people waiting. We witnessed several other groups being turned away as if the restaurant was totally full. It was as if they didn't have a chef at all and the wait staff were doing the cooking. There seemed to be enough staff for the number of covers they just didn't know how to serve people properly. It just feels like the staff genuinely don't care if you give them custom or not which I am sure is the case.
August 2023 by Andrew Cuthbert
Great freshly produce food
August 2023 by SummerLi3
The only positive thing here was the food which was nice although overpriced. Service was mediocre but it was the state of the restaurant that was really off putting, absolutely filthy. The floor looked as though it has never been swept or mopped despite the restaurant was basically empty when we arrived, crumbs all over the seating, the whole place looked as though it needs a serious deep clean - doubt it?s ever had one.