January 2024 by Ian Austen
Being not very techno savvy I needed help with buying laptop computer accessories. Sales assistant Ellis, was superb going out of his way to ensure I bought the right bits and helping me understand how they all fitted. Also impressed with the range of accessories.
January 2024 by John Edkins
Went in to buy an iron part payment to be made with a gift card my wife received from work the till Assistant tried to swipe our card saying the machine was not working so we couldn?t use it .My response was try the next till machine. guess what it went through.I said to member of staff who was serving us at the time I said that you should report it to your manager that the card reader was not working otherwise you would lose money he did to a colleague his response was I can?t fix it and did not seem to care and walked away.I said is that it then, he smirked and walked away he obviously needs some customer training which he has lack of.He made a point of returning to where myself and my wife were standing he made me feel very uncomfortable in the way he was looking at us and he was laughing with the guy who had served us thinking it was funny!!.as we left the store in Crawley.We have purchased lots of goods from Currys over the years but not any more.Very disappointing that your staff should act in this way it is totally unacceptable
January 2024 by Star Star
my disabled parents went to pick up a pc and when they asked for help taking it to the car (they both use mobility aids and have disabilities that affect their arms and legs and the computer is heavy and they wouldn't be able to carry it themselves) they were laughed at and mocked by the staff who were reluctant but eventually helped whilst saying "You've bought it, we aren't responsible for it anymore but I guess I have to" and while walking out to the car, she stopped multiple times to talk and laugh about it with her coworkers. very disappointed as my parents came home upset and ashamed because of their disabilities. Will not be buying from here again.
January 2024 by Simon Edwards
Went to this store to buy an item, when I got it home , I went to town on the box ripped it and then I found out that it was the wrong item. I went back to this store apologised for the mess of the box. A staff member showed me how to open a box like that ( I felt silly) they apologised for the error and swapped the item and carried it to may cat for me. Thanks Currys dor the excellent service and sorry about the box
December 2023 by Darren L
New washing machine, damaged and only a few days old. Nightmare trying to call the store. Staff disconnected call when I did get through
December 2023 by Tsuy ??
Just went here to pick up an online order. Service was quick. A quick look around, it looks like it has majority of the things an individual would need or want. If not they can always check online for you and order in for you to pick up or deliver.I tend to get my electronic goods from here, just a little more insurance than getting it off online websites like amazon.Only con i had which is why it isnt 5*s. Is a worker was free and literally saw me standing there without even asking or advicing what to do or if i need anything (i was standing by the pickup desk btw). They turned away and just walked. Customer service downfall for that. But made up with the lovely worker who helped with my order.
December 2023 by Paul Nicholson
The choice is great, found a good deal on a TV , Currys recycle ink printer and small electric items free they need to promote that more and have an obvious place in store for it
December 2023 by Paula Smylie
Great customer service in Crawley from Vlad, who helped my daughter decide which mobile phone to purchase, v knowledgeable
December 2023 by Martin Longdon
Nice and helpful people not pushy or sell sell so very easy purchase..and you can get your stuff without ordering on line
December 2023 by Sabine Eifert
Got what we wanted. Very helpful staff. In and out in 20 min. Would definitely recommend this store.
December 2023 by Perry Watts
Ordered online to collect in store, didn't do next day delivery for free as thought it would be easier, turns out they took the money, and then it went out of stock a day later so told me to wait...despite being in stock for hen purchased!Happy to take the money but not deliver the goods! Won't use these guys for anything again!!
December 2023 by Moira Clark
Purchased a new TV and Soundbar with Black Friday discount at Curry?s Crawley branch.We were very pleased with the service. Several Staff Members were involved in our purchase but they were all friendly, helpful and efficient.Special mention to Erica and Richard who finalised the sale.Now looking forward to delivery for some good TV viewing.
December 2023 by Shaun McGill
Bought 2 products today at the store. The lady serving offered discounts on the extra warranty 3 times- I politely refused each time. She then turned to her colleague and said something extremely rude about me in Hindi while he laughed. I can't write what she said, but it sums up the sheer arrogance and poor customer service this store offers- has always been bad, but this is a new level. Will send an official complaint.
November 2023 by D B
Ordered a laptop online and not heard anything. Cannot understand why it takes so long to collect. Cannot even call the store. The website said next day and it?s now been several days and not had any response. Could have ordered the same laptop from another retailer and had it the next day.
November 2023 by Linda Cowderoy
In September I purchased a desk top from Mirav at your Crawley branch. I was very pleased with the help and advice I received. Mirav passed me over to AJ on the support desk. This was the tricky bit as the process of transferring data across to my new computer was complicated. The time and support AJ gave me was unbelievable! He also set the computer up explaining in simple terms what he was doing and why. This guy is amazing!His tech knowledge is immense and he gave me the confidence to believe in my own tech capabilities with his kind and patient manner. I've never enjoyed my computer more! I then purchased a new iPhone from AJ and received the same care and attention during set up.Unbelievable service. Thank you!
