March 2024 by John Hind
Easy parking, easy to deal with
February 2024 by paul turner
Shambles. Station manager is clueless & rude. Running this place into the ground since they took over tnt.
February 2024 by Yukes 007
3 times I was reassured my parcel will be delivered today in 3 days. I'm still waiting. No calling card. I don't believe they even tried to deliver, I was in all day for 3 days. The worst company
January 2024 by Rebecca
Really disappointing. Checked opening hrs, went on second Saturday in January 2024 before advertised closing time on Saturday. No cars were there, one van was outside the office, it clearly had been closed for a while. No one answered bell. Opening hrs on door different to those on the FedEx website. Even though both sets of opening hours say it?s open Saturday till 12, my experience would suggest they are not open on Saturdays. When I have to arrange my time to go, and it?s closed it feels like an incredible waste of time. No direct number to check with the branch online. Contacted FedEx directly and they didn?t help me contact the branch. When I went back and asked about Saturday opening, the staff member said it was open Saturday- which is a lie. So disappointing for such a massive company.
January 2024 by Saffron Ann
I am waiting an an urgent package and they keep saying they have attempted delivery when they haven't. Worried I am going to be left without glasses I need to be able to see and also out of pocket.
January 2024 by William Kerr
Larrge parcel received with politeness and help by way odf advice on convenient parking and then the lifting of the VERY heavy consignment from the car to reception. I was impressed and look forward to dealing with Fed Ex again...
January 2024 by Marcio Roxo (Mmdnr11)
As like every other negative review, Fedex are straight up dogshite.Outdate systems that even mark CORRECT addresses as incorrect. How in the hell can these crooks hold peoples items/mail whatever legally when there delivery systems are not even FIT FOR PURPOSE. They should be sued and closed GLOBALLY.
December 2023 by Stewart Stark
Ignored delivery instructions - so no delivery ?
December 2023 by Tee Sha
Why are you failing to collect from Drop Off Points in Crawley?? Bewbush Smokey's have not seen you for 10 days.
December 2023 by Issy Gunn
Driver claims to have attempted to deliver not a chance was told for rescheduled delivery for today. Wasted my whole day for a useless driver.
October 2023 by Andrew Simpson
I wish I could give no stars.Same problem as everyone else, thought the first time was a one off but it's now happening a second time.Just won't deliver the package and not even any attempted delivery. Always claiming "customer not in" despite being in all day, waiting for the package on every "out for delivery day". They then said they were going to send the package back to supplier. Had to ask them to keep the package at their depo and go collect it myself. A great 2 hour drive. Useless place.
October 2023 by Inconspicuous
Incredible experience that needs to lauded. Great customer service where assistance went above and beyond to assist in mailing my parcel. Very much appreciated.
August 2023 by BK
Utterly incompetent, with drivers and customer service reps that lie multiple times about trying to deliver the parcels and issues being resolved. 1 star is too much but unfortunately Google won't let me give less than that.
July 2023 by Chris
My passport has been "out for delivery" since 8am. It's now 8:30pm.Your depot is around 10miles from my house, where have you been delivering too? Liverpool?Just drop the "sorry we missed you" card through my letterbox so I can collect it in person.And since you're not actually running a delivery service, do the world a favour and shut shop.
July 2023 by Anna Smith
No human call centre operator impossible to open an a account and ship an item
