January 2024 by arn.
Cheers to Jon for sorting out my warranty on a tool today. Went in yesterday and was told to come back the next day but that?s how it is sometimes. Once again cheers Jon for sorting it out quickly.
December 2023 by laur 1989
Paid for numberplate to be printed online, then went into to store to finalise and print.All very efficient and polite service, only taking a few minutes
December 2023 by Judy Jade
I was looking for a bicycle for my grand-daughter. Tom was very helpful in guiding me to what I required. I opted for a 'put-together' already bike.. with a care package.. :-) Thank you. (It came with a helmet, bell and tassels! :-) )
December 2023 by Kim Evans
Thank you so much to the lovely young lady who solved my nextbase dashcam problem today, in a matter of moments. She fitted me in very late in the day too, with no notice.
December 2023 by Mike Green
The technicians at Crawley who fitted the battery in my Alfa did an amazing job in difficult circumstances - and the banter was great too!
December 2023 by DAVID71_H
Some good friendly staff..cannot say all as not been dealt by all..but majority my visits and purchases have been successfull.
December 2023 by Rob Foster
Picked up two large tool chests and was pleasantly surprised when Alex (Crawley store) offered to load them in to my car for me. Before doing so he also gave me some good advice about tool drawer storage inserts. It really goes a long way, especially as it was really busy in store so he could quite as easily made his excuses. Thanks Alex.
December 2023 by Baileysdad Evans
Called in to have my brake light bulbs changed (Crawley). The way I was served and the attention I received to fit the new ones would be welcomed if I was spending thousands. It was exemplary. Alex (who served and helped me) did Halfords proud. I will definitely make this branch my first port of call when I need help again. Thank you.
December 2023 by Lelas0911
Went in at about 615, baring in mind the store is open till 8 for a new car battery. Store wasn't particularly busy either.Parked my car under the front of the store, well lit area to be told "no, we don't fit batteries when it's dark""Maybe some bulbs and wipers but that's it"I even spoke to the call centre beforehand and she said "yes the battery is in stock, its a walk in service so they can do it for you"How is this acceptable?
December 2023 by Sam Cox
Excellent service.Wolf changed my lights after a tried and failed attempt by myself. He knew the car inside and out and even helped highlight a few issues that had been left unattended at my last MOT.Would highly recommend his assistance.Always happy to go back to Halfordd for help.
November 2023 by Jana
Very helpful staff. Big THANK YOU to Martin my dashcam is working great now.
November 2023 by Eva Williams
Attended on a Saturday morning, was so busy in county oak but I was seen straight away by Abbie!She sorted out my car registration plate which had fallen off, and did itall for me as I wouldn?t have a clue. Couldn?t recommend her enough and she was so helpful!
November 2023 by Katelyn_my Life xox
So far so good 2 bikes with issues but impeccable service from dave and manager Tom these guys know what customer service is . Life's full of issues but there resolution skills are second to none ....Happy to keep using halfords .....shame carera bikes so temperamental ebikes but anyway alls well that ends well thanks Tom and dave . Great level of service ....a credit to the company
November 2023 by YVETTE MARIE
Visited Halfords in Crawley for a oil check, window wipers, tyre pressure and lights. The lady who done this check was highly professional, polite and so educated in this field. Thoroughly recommend Halfords in Crawley. Thank you.
November 2023 by Rebecca
Ordered headlights (and fitting service) online on Sunday night, went in on Monday afternoon and while they were short staffed, they did everything they could to fit the bulbs as quickly as possible. I?ve not had great experiences at other Halfords stores but all the staff were very pleasant and helpful, and the member of staff (whose name I didn?t catch unfortunately) who fit the bulbs was so helpful and friendly. I was in and out in under 15 minutes. Would recommend!
