Home Health Care in Crawley, West Sussex

“They put you first. We aim to provide you with the same standard of care that they would expect for our own families. This means valuing each person’s unique qualities and seeing them as an individual, and not as a list of care needs.They work alongside families and individuals to tailor their services to help their customers stay in control of their own care for as long as they are able to. Delivering the very best home-care is their passion, and they strive to achieve this every day.”

“Berkeley Home Health Sussex provided daily care for my father for the last 2 years of his life. I cannot praise the organisation or the carers highly enough. The carers were always jolly and uplifting in their approach to him; were very skilled, kind; caring; respectful and compassionate and never made him feel uncomfortable in his increasing dependency. My Dad was a very independent person and was initially reluctant to have carers but almost immediately he was won over by them and he was from then on happy to have additional care as his needs increased. The carers and the management worked in partnership with me and I always felt my wishes were listened to and accommodated. The office were very efficient at letting me know of any concerns the carers had about Dad; of increasing or decreasing Dad's care package at short notice; and discussing with me the options for increased care towards the end of Dad's life. I cannot convey enough the profound difference the carers made to my Dad’s final years and the differences they brought out in him. He changed in response to their special care. He became happier and more outgoing. He started to engage more in conversations; and to look forward to people coming into his life. I too was happier because my responsibilities as a carer to Dad were shared and I had more time to enjoy our time together.I would absolutely recommend Berkeley Home Health Sussex as a truly wonderful organisation whose carers gave to my Dad the quality, compassionate, and skilled support to live independently which was at a level that was beyond compare and reflected exactly what I wanted for him”

“My wife required 24hr palliative care towards the end, and this was provided by Southern Counties Caring. They never let me down with staffing and my wife was never without a competent carer. They were capable of lifting my wife from the bed via the overhead hoist and administering food, medicine and hydration via my wife's PEG. Record keeping was also a priority for the carers. They even provided a continuity of care during the final days when my wife was transferred to the hospice.”

“What an absolutely amazing team!! Lauren Amy White has been so understanding and quick to support my brother and I to bring our Mum home from hospital after a long stint there. And the two carers who stepped forward, Sue and Stennie? Earth Angels. These two magnificent human beings have transformed not only my mother's life but also her children's and grand children's... the ripple effect. From the bottom of our hearts, thank you”