September 2021 by Kathy Simmonds
Lovely clothes and shoes. I bought a lightweight jumper. Great to wear in all seasons.
September 2021 by Pete Howes
Very nice store, worth a visit and have a costa coffee aswell
August 2021 by Clive Firestorm
Good quality products. Staffs are surprisingly well verse and helpful to customers.
August 2021 by Kim Purser
Loads of choices for all the rooms of your home and good range of prices
June 2021 by Peter Challis
Not sure Next are interested in selling. Lots of staff walking around or standing by tills but too busy to let me pay for my purchase. No one waiting at most tills - eventually made it to Ladies where 2 staff present dealing with returns. One went off to search for a different size for a customer. Eventually after about 10 minutes finally got to pay for my purchase. Appalling service ?
May 2021 by andy hill
Really frustrating, every time I've been in to the lighting department they never have what's on display, went in and wanted to buy thre sets of lights and each one was not stocked, when I tried to pre order was then told I can't do that, why have the stuff on display when you cant buy it!! Management need to update the display or put notes on coming soon to aviod disappointed customers having a bad experience and also try training the staff better to deal better in customer service.
November 2020 by deb gocher
Was served by Karen last weekend when we needed to order our daughter a new bed, Karen was extremely helpful and couldn't do enough to make sure we where happy with our purchase
October 2020 by Charles Weir
I don't see why they have even bothered installing a collect your parcel point. You get encourage to us it but then end up waiting nearly twice as long as if I went to the till. Back customer service. They need a serious check of the system.
July 2019 by Mizz
Friendly and helpful staff, excellent customer service and choice of items. Likely to find what u are looking for.
April 2019 by AMBR
Absolutely awful experience trying to buy a bed! Waiting times were awful, no staff around to help, manager was totally and utterly rude and unhelpful. So so disappointed. Usually love Next but it's put me off buying anything there again!
April 2019 by DANIEL SERNE
Really good service, I work in a customer facing environment and too many places nowadays just don't meet the standards I'd expect but Donna was excellent with answering all my questions and her young bespectacled assistant was help too. top marks
January 2019 by Jo Dryburgh
Good selection of clothing and other items. Helpful and friendly staff. Able to navigate a buggy around the shop, lift was broken but staff happy to help and assist with use of staff lift so could still access 1st floor. However, the Paperchase inside is quite small and doesn't have a great selection of wrapping paper.
September 2018 by Duncan Stokes
Nice place - Hardly any staff though.
August 2018 by Carly Navin
Has a great home section. The Costa inside makes the shopping experience a lot more fun too!
June 2018 by dawn michael
GREAT now that Virgin Holidays are located inside. Plus nice clothing and home furnishings
