February 2023 by Andrew Shaw
One star is generous, there should be an option for 0 stars. Before using this branch consider; carrier pigeon, delivering the letter /parcel yourself, or yak. All of which will save you the stress and headache of playing 'open for service roulette' that's synonymous with this post office.
September 2022 by David Terry
Unbelievable that this post office has any business at all. I took a parcel in on Tuesday (48 hour tracked) and they needed to advise the Gatwick depot that they have parcels to be collected due to the small amount of parcels they handle. I have spoken to the Gatwick depot and it is now Thursday evening and they haven't been advised that they have any collections. My parcel will now not be collected until tomorrow and will not be delivered until next Tuesday a full 7 days after dropping it off, all because Maidenbower have not advised the Gatwick depot to collect.My suggestion is save yourself the trouble and find any other post office in the Crawley area and avoid this one. They simply seem to not care or have no idea what they are doing.
August 2022 by Nick M
Appalling service.Waited 20 minutes to be servedTwo members said they were not trained and vanished after being asked.Never open on advertised hours and when I tried to post a package was told I had to take it to another PO as they had problems with their carriers and would not even take it to hold for following day.Has gone to rock bottom since refurb.If you can go somewhere else i do it ts chaos.
July 2022 by Jack halstead
Never has any one on the tills. Go pound hill instead
May 2022 by Selina Chiu
Unreliable. Never open until the times stated outside their store. Two days in a row they weren't open when I came as well, both in the afternoon.
January 2022 by Robert Hide
Will not serve Post Office after 17:00.
January 2022 by Livia Radovici
I would give -10 stars if was available!!! Worse service ever!
July 2021 by Laura Boyer
My carer has just gone to the Post Office for me and it?s closed until 4PM today??? Now she has to go to another one when the hours online state they are open 10-5 today?? The co op staff apart from one man has very little knowledge of how the PO works and the services etcAbsolutely pointless, they should have left it with the post office separate as before!!
July 2021 by Terry Hall
Post office opening hours differ from online, they don't serve anyone before 10am, not even for a drop off.
January 2021 by Ewelina Pyrek
Times listed here are not the times the post office is open. Confusing
September 2020 by Phil Osborn
Unreliable service times, the post office is definitely NOT open all the hours the shop is. If you can, go somewhere else. Esspecially don't go at lunchtime!
September 2020 by Victor Biriotti
Friendly staff,but very unreliable service times.Very hard to know if it is open.Especially with outside queuing ...you just can't know if anyone is there to run the post office counter.Lovely people . Useless serviceOverall poor.
September 2020 by Adam Jeffery
Literally pointless, hours are never as stated and not regular. Use any other post office if you can and save a wasted trip.
January 2020 by Hayley Woollard
Been a few times to use the post office but never been open. Even though opening hours state that it is! Waste of time.
January 2020 by simon grist
They are very rarely open when they are supposed to and staff couldn't care less. I go to Pound Hill now even though it is further away.
