October 2023 by Martin Slade
Great customer support,cannot fault the service and helpfulness.10/10 from me,Thank you Nick for your help.
October 2023 by Danny Gosling
Fantastic staff who are always willing to go that little extra to help out. Great place to get all of your DIY and professional tools and equipment. Highly recommended.
July 2023 by Nishaan
Worst service i received today by Assistant manager and the sales Assistant(dont want to mention the names . Bought a faulty item and try to refund or exchange to another. There were accused me that i had taken one item from the box. Finally it went to customer service to proof that i am right(almost one hour) . I had video recording as well with GDPR incase any legal challenge for their behaviours . I hope they will treat the customer well in the future.
June 2023 by Csaba Gyori
I have been shopping in the Crawley branch for at least 8 years now as a contractor and this year since new staff is is place , things going very slowly and sometimes seeing us in there waiting they really take their time to come and serve .
April 2023 by Chris Boyce
The online ordering service is brilliant ?. Hassle free ?. My tools were ready for collection shortly after my order. Highly Recommend. Worth 5 stars?????
December 2022 by Amy Jones
All staff are very lovely and helpful people who work really well and efficiently. The management team are amazing! Even when they?re understaffed they do such a great job. was really helpful telling me what screws and wall plugs I need for my shelf today for a good price too :)
December 2022 by stevegutaby
I was just dropping off some chips but it was fast and efficient.
August 2022 by Darren Pennington
This is really a shout to a member of staff who does Toolstation proud, I?m pretty sure her name is Carole but I could be wrong. She is fast and efficient, and today whilst already serving a customer, she remembered both myself and a customer before me by face/name to serve us both our click and collect orders in amidst the morning chaos.... cracking service!
July 2022 by william Smiles
Very quick and easy to buy and deal from this wholesalers.. Friendly staff and most helpful
July 2022 by Ivan Brown
Good service, great prices and always got what you need..
April 2022 by Edward Paton
Good range of product and competitively priced. Service was good and communication about online purchases is excellent.
February 2022 by Steph Perrin
2nd time placing a order with these and not the best experience this time round. I ordered two tins to be delivered one gloss and a tub of white paint. I ended up receiving a different colour paint which meant having to go down and get this changed would of saved so much time just going and getting it! Would not recommend ordering paint from here!
January 2022 by Terry Zahid
The staff are very chatty and helpful made me feel like an individual. Snappy service too
December 2021 by Terry Smith
Challenged for not wearing a mask. Ordered to show exemption card and documents to prove it. Very rude and abrupt. Left and won't be returning!
October 2021 by Stella Du'Bois
Wasn't allowed to return an item at this branch that I bought in East Grinstead, even though Toolstation policy does allow this but the manger just wasn't having it. Do not recommend. Avoid avoid avoid.
