March 2024 by PM PM
Insufficient portion size - very less meat
March 2024 by Brandon Bailey
The dining experience fell short of expectations, with the food leaving much to be desired. Waiting three hours for a dish consisting of tiny portions of chicken and egg on rice was disappointing, especially considering that it was supposed to be a mixed dish. The lack of cohesion in the meal's presentation was a letdown, and it failed to justify the lengthy wait.
March 2024 by Michelle Cooper
We went to Wagamama?s tonight and had our usual order of Yaki Soba. Unfortunately it was very disappointing. The bean sprouts were missing so they had added extra noodles. We were not told this when we ordered and the food was very bland. Even after the second attempt. We were offered a refund by the waitress but the Manager said no. Didn?t even come over to tell us why.
March 2024 by Petru-Cristian Chelariu
Amazing food and service today ,we will be back with the
March 2024 by Jas Robinson
Can't fault the food. Very tasty. There just seems to be something wrong with the system at the Crawley restaurant.They get confused with tables, bring food in random order. Don't know which dish has been ordered. I had to intercept one poor hapless server who was wandering around with no clue where to take my plate.
March 2024 by N GD
I've been to a number of Wagamama restaurants but I have to say that the service here stands out...mainly because of Naomi. She was really intuitive with customers trying to get the attention of the staff. She wasn't my assigned waitress but picked up that I was after something and swiftly came over.When the customers kept leaving the door open upon exiting, she noticed that I had gotten up to close it and assured me that if it happened again, she would close it...and monitor it. Naomi had the ability to be wherever she was needed. She really is an asset to the company and I hope that is recognised before someone else snaps her up. Thanks Naomi, you're a rarity in the world of customer service!Vegetarian options: There are plenty of vegan options...including a fabulous dessert called Banana Katsu...I hope they never take it off the menu!
March 2024 by Chloe Upton (Poppet)
food was really nice, unfortunately it took a bit of time to come out, but the staff were nice. we were served by someone called Naomi who was very polite and helpful. there was an issue when it came to paying, we were accidently charged too much, but the issue was quickly resolved by her and the manager, who was a great help.Dietary restrictions: they have a good range for someone who has a gluten intolerance.
March 2024 by Amirreza Jamali
I?m one of this place regular customersThis must be Complain review, but at the end I change my mind The reason why I was going to give one star Because of the rude and unprofessional boss but Luckily they had such a nice manager and her name is Katie I would say big thanks for her if we would go back it would be because of katie and hope to not see another woman again
March 2024 by Debbie Unwin
Early lunch today, Georgia was our waitress, friendly and helpful smiley face. Food Gorgeous started with butterfly prawns and Firecracker chicken. Food hot and fresh. Definitely returning next week.
March 2024 by Mark Leach
Food was great. Service was a bit slow.Dietary restrictions: There is a separate menu for different dietary requirements
March 2024 by Claudio Fadel Soriano
The food at Wagamama is very nice, my favourite is the Firecracker ?
February 2024 by Tracy
Great food. Didn't wait long. Highly recommend!
February 2024 by Suzy Harwood
Really bad. Service terrible, even seemed impossible to pay the bill. Food was overcooked, tasteless & noodles mushy. Not a patch on Horsham which is
February 2024 by Taras Nadvirny (Bear)
Our Korean hotpots (one chicken the other tofu) were fine but seemed to miss something that would make them distinct. The Cauliflower Bang Bang was boring. Service was great. I think I'll stick yo their classics the next time I visit.
February 2024 by Barbara F
Fast and efficient service, the squid balls were absolutely
