February 2024 by Jake Hughes
Set a different delivery address for an order, pre-ordered for 6pm. Opened front door at 6:30pm to find it sat in our driveway stone cold. Phoned the store, whoever I spoke to was rude and dismissive, started arguing with me that I was in the wrong despite an order confirmation email specifically saying I had put a different, correct delivery address. When I stood my ground they proceeded to laugh at me, ask me for the address of where the order should actually be delivered to, said a driver would go there and then hung up on me with no mention of collecting the order or delivering a new order. Waiting to see what happens and will be chasing a refund.
February 2024 by George Wiles
Parking: The guys that work there are awesome, remember your order and treat you like a regular@
December 2023 by Paula Teetree
Love the pizza. But no cash accepted. That?s the last time I use them. I boycott any company that won?t accept cash. Say no to digital currency!
December 2023 by Squashy
Thanks for the delivering a menu with no prices on it.
August 2023 by Terry Stow
Warning do not use Domino's pizza East Grinstead as Domino's have been giving out card information to other Domino's and setting up iPhone payments which in the last three days three authorised payments have been made and the bank have confirmed it was done by Domino's East Grinstead so if your going to go there it's best to pay in cash as the fraud team are now investigating as this isn't the first time that it has happened as it's also happened to other HSBC customers so be careful so if you have used them within the last month it's best to check your bank statements and get in contact with HSBC or you bank.
June 2023 by Bass M
Local business that ignore daily drunk asb outside. Don't care about community at all. Terrible.
May 2023 by Anna Stone
Absolutely shocking, food turned up cold and boxes squashed, sauce had run over sides of box and all over dips, bacon under cooked as well,seriously not impressed by this as we had spent a lot of money ?
March 2023 by Darryl Sanderson
Ordered pizza 2 hours ago said it was out for delivery and then said it had been delivered. After waiting for 2 hours and in the mean time actually going up the store to ask where it is I go back home and it turned up. Pizza, chicken wings and garlic dipper bread was all cold. Never had problem before but for some reason they have gone down hill and I wont be using them again. Staff where not that happy to help and didn't really seemed bothered about the service they have given
February 2023 by Loraine Scrivener
Ordered 2 pizzas. One for us one for grandchildren. Both pizzas were burnt to a crisp. They were smothered in bbq sauce. Wanted it as a dip not all over pizzas. No one could eat them total waste of money.
October 2022 by Chris ?Briwi Baz? Bedwell
First time of using here.1st staff member was a little gruff, they don't take cash, need to order online for discounts ! 2nd staff member was more accommodating (probably got in trouble for it).Pizza's were quite goodParking: Parking is a bit difficult.There is a carpark opposite, but it is very busy/full.
October 2022 by gary nash
Food was freshly cooked. Was great
September 2022 by 752lorrainea
Ordered a meal today that has taken nearly 1.5 hours to arrive and it had been out for delivery for at least 45 minutes - hot it is not. And to top it all off they charge £2.50 delivery. Even had to call to chase it up and the guy I spoke with at the store had no idea when it would arrive but said it would be in 5 minutes. The website said it was out for delivery and then indicated it had been delivered when it had not. Pizza?s were lukewarm and I had to reheat. Not going to use them again - will go with something more local in future.
July 2022 by Amy Matthews
The food taste good but the delivery is a nightmare wait times to long there is such compatition in EG all pizza places need to be on there A game
July 2022 by John W
Got this for.my daughter as she likes it. They where quick and order was correct.
March 2022 by Dean Roderick
Awful. App stated out for delivery for 40 mins. We only live 5 mins from store.Spoke to store and they claimed driver would be with me in 2 mins, which was nonsense. How could they know?We were then asked via email if we wanted to tip the driver - 10 mins before he arrived?.Predictably, pizzas were cold, soggy and inedible after being driven around EG for 30 mins. Hadn?t even been sliced.Avoid. Won?t be ordering again. Only awarding one star as unable to leave feedback if I don?t.Rip off.