December 2023 by Calve Cowdry
Have always been to Subways across my travels because they do Gluten Free bread. Upon my arrival in this East Grinstead store, I noticed it was completely empty, this is unusual for Subways I've been in before but my experience revealed why that might be. I asked for my usual... A pepperoni slice on gluten free bread. Most workers at Subways inform me that the gluten free bread is an extra 50p on top of the prices listed on the board, and I confirm that's okay and then they make it.This store was different. Instead they started to make it and then, while it was in the oven, I was told by the cashier in broken English that it would be extra. I of course said, yes, by 50p is that correct? They said yes multiple times, although their next actions question why they agreed with that. When it came to paying they were trying to charge me £10.98 for a Gluten Free Pepperoni slice (normally 1.99 on their menu plus an extra 50p for Gluten Free Bread) when I said that doesn't seem right they insisted I was an 'idiot' and had agreed it would be more because of the gluten free option. I tried pointing out that on their bread options, which are displayed on their window mind you, they have Gluten Free bread for an extra 50p, but this server was not having it. They insisted I paid £10.98 or go without. I'd like to point out at this stage that their most expensive footlong isn't even this expensive. I told them I would leave it, because there's no way I'm paying £11 for some bread and 3 pepperoni slices (they forgot the cheese) which they took great offense to and started yelling in what I assume was their native tongue. A horrible experience. And the staff in this store need additional training. It's no surprise the store is empty and I for certain will never give this particular establishment any business.
December 2023 by Isidora Gharbawi
The food is good and the staff are always so nice and friendly.
December 2023 by Rob Wright
Subway, your coffee machines are rubbish they're broken down in many stores & often too.
September 2023 by Debbie
Friendly staff who were very helpful in helping me choose my
August 2023 by Monty
I asked for The Baller 6? sandwich. There was a guy named Rishi Singh, who was on the make-line. He asked me for the preferences in salads and other stuff and I was li whatever the you want you can make it. So, he pitched me his own way of doing that sandwich more delicious way. And believe me it was actually amazing.The environment was also nice with good music. Overall, the experience was very nice and I really enjoyed the best Baller sandwich. Thanks Rishi Singh.. ;)
June 2023 by Arun
Good place to give a try.
June 2023 by Mohammed Majid
Subway East grinstead has a very good atmosphere and a lovely staff ( Devraj & chinnu) . I would surely recommend to all my friends to visit Subway East grinstead. !!
April 2023 by Naseer Khan
Excellent service, hygienic very clean ,very good behaviour staff, and professional
April 2023 by Nik Barden
Great value for everyone ?
February 2023 by Mark Wood
Meatball sub is my go to sandwich, tasty and pretty filling.
February 2023 by Senso MEGAMI
After looking at the menu i Ordered Nachos. I got this ( picture added ) . Could taste cardboard nothing else.
December 2022 by Alex Hall
Have ordered twice on Just Eat, and have both times had the ordered cancelled with no explanation. I had ordered previously to these 2 times with no problem. They should at the least call to explain why.
October 2022 by Alan Sanderson
It's OK for something to eat
August 2022 by Millie (millie)
Amazing friendly staff! I go into subway very often and I didn?t catch her name but today a lovely lady served me! All of the staff are outstanding but this particular lady is just so kind and friendly. Thank you so much!
June 2022 by Kacper Rola
Great food great service! Always greeted with a smile and i always receive what I ask for. Highly recommend !
