February 2024 by alison stewart
I bought a Franke sink from this company which I was having difficulty sourcing elsewhere due to its size. Tapstore were very good at getting back to me and provided a very personal service. I would recommend.
February 2024 by morris gatto
Fantastic service from this company and Tim in particular.This gentleman spent at least 20 minutes on the phone to me helping me with a problem with my shower even though it became apparent to us both that i was not going to buy a shower pump from them.Highly recommend this company
February 2024 by James Wedge
Thank you TapStore for a high quality, stylish product.Bath taps and soap dish were installed with comparative ease. They look lovely and have completed the updated bathroom.
January 2024 by ROSEMARY MCCLEMENTS
Had exactly the tap I needed, ordered in that morning when plumber left and arrived 11am the next day and that was in the run up to Christmas - fantastic service.
December 2023 by Robin Hurry
Excellent product and service to match. Will definitely use again.
August 2023 by Ben Shillingford
I purchased a mixer/filter tap about a year ago and recently had a problem with the filtered water. After a couple of emails to Will in customer service he contacted the manufacturer and I managed to fix the problem myself with the information I was given. Top class service, over and above and I?m extremely happy with whole experience.
July 2023 by Lisa Milner
All good products & customer service, I ordered a kettle tap water filter
April 2023 by Ben Wensley-Stock
I rarely leave reviews. However, when I receive outstanding service I feel compelled to.When I originally received the bath tap/shower mixer, Tapstore were excellent in dealing with my assembly queries.The following year, a failed part was sent out next day without any quibble.Excellent.
April 2023 by David Flint
Very efficient service
April 2023 by Mike S
Amazing service from this company. I ordered a tap that was out of stock but I needed it urgently. They sourced it and delivered it super-fast. The tap arrived but it didn't fit, not a problem! They took it back without issue and refunded quickly.The whole process was 100% professional with excellent communications throughout. Special thanks to Will for his exceptional support.
April 2023 by Frank Hodder
Excellent service, suggested successful remedial action to my problem extremely promptly. Highly recommended for after sales service and quality of products.
March 2023 by Linda Clarke
Excellent service. We needed a new mixer tap to replace an old tap that was dripping. We rang customer service and the lady was extremely knowledgeable and helped us obtain the correct tap. The delivery was next day and the quality of the product was very good. I would highly recommend.
February 2023 by James Bucknall
Excellent customer service. initially called with a few questions which were quickly and clearly answered. Placed the order online and the shower unit arrived promptly. There was an issue with the shower (not Tapstore's fault).within 24 hrs I had a replacement unit back in the hands of the plumber. Given this was in the gap between Christmas and New year I think that was amazing. Happy to recommend and will use them again in the future. Thank you.
December 2022 by Pamela Jane Leech
Fantastic service from the Tapstore, my delivery was delivered on time, I was kept updated on my delivery so I knew where it was, prices are very reasonable we have used the tapstore before that is why we have used them again, very happy with the service and definitely recommend, we are a small company and customer service is very important
December 2022 by Hashem Soozandehfar
Have been using the tap for 10 days, so far so good. Their technical support was helpful when I needed to phone for advice on installing.